“The iPhone is twice as reliable as the Blackberry after one year of ownership, a new study by SquareTrade finds. SquareTrade, which sells extra warranties for cell phones and other devices, looked at the failure rates of 15,000 phones covered under its plans. The malfunction rate for iPhones after one year is 5.6 percent, compared to 11.2 percent for the Blackberry and 16.2 percent for the Treo,” Erick Schonfeld reports for MobileCrunch.
“The study projects that the failure rate for the iPhone after two years will be between 9.2 and 11.3 percent, compared to actual two-year failure rates of 14.3 percent for BlackBerries and 21.0 percent for Treos,” Schonfeld reports.
Full article here.
[Thanks to MacDailyNews Reader “Opportun” for the heads up.]
If I smash the iPhone because I’m frustrated with AT&T;’s lousy network, does that count as a failure on the iPhone?
The correct headline should have been “Apple’s iPhones have half the failure rate of Blackberries”.
The iPhone’s one-year “reliability” is 94.4%. The Blackberry is 88.8%. The iPhone is not “double” the reliability.
these stats mean nothing without p-values, which are also conspicuously missing from the paper
@steve516,
It’s the vast left-wing conspiracy rearing its fetid head yet again!
Serously, that was actually quite eloquent and well thought out. (And much needed by all.) Thanks.
It’s pretty hard to build a good and reliable phone. It took us several years at Palm to do it. Apple is not going to just walk in and do it. They’re not. Really. Believe me.
I used to work for Apple and I helped with building iPhone. And now I head up Palm. Just you wait.
Oh, yeah. Thank God my wife doesn’t really use her iPhone. A line of pixels has given out right where text is typed. I traded with her. I know that Apple would look for any scratch on the device, and say, “Oh, the pixels went out because of that scratch on the back.” Been there. Done that. (With a simple keyboad.) OK. It’s a great idea. Now just execute, Apple.
@Media Lies Debunked:
McCain/Palin got their asses kicked by an unknown black cat with an African name who’s only been on the national scene for the last two years. If they were a strong ticket that would’ve never happened.
The states they did win, other than TX and GA, don’t have any people in them. Idaho? Montana? North and South Dakota? Nebraska? Utah? Yeah, you can say he won a lot of states, but so what? Obama won the population centers: CA, NY, FL, IL, PA, OH, VA, NC, MA, NJ, MD. That’s why the electoral count was so lopsided. Next time he’ll take TX and GA, too. But fear not…it’s still a “Center-Right Nation”.
Reagan’s “mandate” in ’84 was always BS. Everybody knew he was going to win once Mondale picked Ferraro so they didn’t even bother to vote. Half the potential electorate at the time didn’t even participate.
You guys’ll be relevant again in about 40 years. Don’t worry about a thing.
Hail to the chief!
Peace.
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Olmecmystic
“What defines a “landslide”?”
In this case clearly it means 3% of the people voting one way instead of the other.
Ignore the Electoral College number, any first past the post system distorts that ratio in favor of the winner by giving him all the loser’s votes in that state, even if the state voted 51% 49%.
The iPhone 3g is not a good phone. That’s it’s major problem. it doesn’t roam well, it drops calls and call quality is poor compared to other phones. My iPhone “fails” every day.
The same criticism of call quality could have been leveled at a circa 2000 Blackberry or a 1st generation Windows Mobile phone, so it’s a “Company new to the phone market” problem not an Apple specific failing.
@Crazylegs:
By your logic, all surveys conducted thus far have been in vain since a survey of 1,000,000 people would not even represent one one-hundredth of a percent of the 7 billion people on this planet.
http://www.macworld.com/article/136645/2008/11/iphonebugs.html
I’m on my 2nd iPhone. But to be fair to Apple, the first one was stolen..
my iphone also don’t fail on me…because it’s too slow for using it for email….I simple use my Blackberry…
how can it fail when I don’t use it…
“The iPhone is not a good phone…” That does not comport with my experience. When my iPhone is connected, the audio quality is the best of any phone I’ve owned (beating out the previous winner, a Moto E815, on Verizon’s network.
However – my iPhone drops calls quite reliably. Every time I know that when I drive through certain particular corridors, my call will drop. It ticks me off. However, I have taken to calling AT&T;customer service, reporting the lack of coverage, and in every case, I’ve been told by AT&T;that it’s their fault. Either they are working on the towers, or their (internal) coverage maps show that they have poor coverage there (not the maps they publish on the web, which show “strong” 3G coverage everywhere in my area, which is a complete fantasy).
I’m peeved about AT&T;’s network in Washington DC, but even though my iPhone isn’t perfect, it’s the best cellphone I’ve ever had, in addition to being the coolest toy I’ve ever owned.