New Jersey man sues Apple, AT&T over iPhone 3G dropped calls, app crashes

“A New Jersey man has sued Apple Inc. over charges that its iPhone 3G drops calls and doesn’t consistently connect to AT&T Inc.’s data network — the second such federal lawsuit filed in the past two weeks,” Gregg Keizer reports for Computerworld.

“Eulardi Tanseco, who submitted his lawsuit to U.S. District Court in New Jersey last Friday, accused both Apple and AT&T of breaking that state’s consumer antifraud law, as well as violating other warranty, breach-of-contract and fraud statutes. Like the lawsuit filed Aug. 19 against Apple by Jessica Smith of Birmingham, Ala., Tanseco’s suit asked the court to grant the case class-action status,” Keizer reports.

“According to the lawsuit, AT&T was included as a defendant because it ‘failed to advise its customers that the iPhone 3G was not capable of connecting and/or maintaining a connection with AT&T’s 3G network to complete data transmission,'” Keizer reports. “Tanseco also accused Apple of duping customers with the App Store, the company’s online mart for third-party applications that users can install on their phones. The apps, said Tanseco, ‘consistently crash'”

Full article here.

32 Comments

  1. “Tanseco also accused Apple of duping customers with the App Store…”

    Nah. I think they’ve been doping us with applications. Aaaah sweet candy iPhone Apps. ” width=”19″ height=”19″ alt=”cheese” style=”border:0;” />

  2. Just the response I expected. In fact, iPhones on the 3G network in lots of places (notably NYC) have an ATROCIOUS record of dropped calls & data outages that go away when you switch back to EDGE. Regardless of his motivations, this guy is right — Apple & AT&T;are peddling a crap service to a lot of people.

  3. This guy’s just trying to jump on the bandwagon before a judge consolidates the suits into a class action. Unfortunately, consumers won’t see much gain, if any, from such a lawsuit because the money paid out will go to the attorneys and Apple and AT&T;likely will have long since fixed the problems by the time the suit is even heard, if it gets that far.

  4. I think it’s great. Finally Apple will have to actually write what the phone is not able to do.
    It’s not at all whining, Apple is whining and this person has a good reason to do this.
    Apple has never pointed out what the phone can not do. I have the first gen. iPhone, and every one was asking for copy past. There discussion forum was filled wit it, and nothing is done.
    Apple need’s to work on the iPhone. But I’m sure they will just hype another iPhone soon to be here, Trust me.

  5. If I openly asked the question: “is Eulardi Tanseco and asshole?”, would he sue me? I’m only *asking* Eulardi, I’m not saying your are a flaming greedy asshole who is exploiting the stupid legal system of the U.S. Not at all.

    I’m simply wondering that if I openly wondered such things about you, such as whether you are trying to cash in on the fact that iPhones, like other extremely complex, cutting-edge technology, has bugs; whether you’d try to sue me in Federal court.

  6. I actually can’t use 3G of my iphone. it doesn’t work period, in an area that is supposed to have full coverage.

    When AT&T;lost the east cost last week when it came back i had decent 3G reception for 5 days and then every phone call would drop.

    it isn’t apple’s fault though it is AT&T;’s, shitty 33G service, as the edge network still works fine.

  7. @sure thing…

    When it was discovered that MobileMess doesn’t have true push e-mail, Apple changed the terminology in the appropriate web sites and documentation and mentioned the up-to 15 minutes delay.
    However, if you go to apple.com, there’s the new iPhone with the tagline that says, “Twice as fast…” even after all the reports about the issues with 3G connections.
    Sounds like deceptive trade practices to me…

  8. @ Gunboat Smith – If the capability is there does that mean it’s not twice as fast?

    If a car is twice as fast as it’s previous model, yet we don’t have the roads to support the speed, does that make the car NOT twice as fast?

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