Beleaguered Dell engaged in repeated misleading, deceptive and unlawful business conduct, judge says

“Dell Inc. deceived customers in a massive ‘bait and switch’ scheme to increase sales of its computer and electronic products, a New York state judge ruled Tuesday,” Karina Frayter reports for CNN.

“State Attorney General Andrew Cuomo sued Dell in 2007 on behalf of hundreds of customers who claimed that the electronics company lured them into buying products with promises of attractive deals and promotions,” Frayter reports. “In reality, the lawsuit alleged, most customers were denied or misled into believing that they had been approved for low interest or financing rates.”

Frayter reports, “In a 26-page decision, Supreme Court Justice Joseph C. Teresi found in favor of the consumers. ‘Dell has engaged in repeated misleading, deceptive and unlawful business conduct, including false and deceptive advertising of financing promotions and the terms of warranties, fraudulent, misleading and deceptive practices in credit financing and failure to provide warranty service and rebates,’ Teresi said in his decision.”

Frayter reports, “The court will hold further proceedings to determine how much restitution Dell will have to pay its customers.”

Full article here.

Read the judge’s ruling here.

The Consumerist also has more about beleaguered Dell’s repeated misleading, deceptive and unlawful business conduct here.

[Thanks to MacDailyNews Reader “webbyswim” for the heads up.]


  1. Another case of liberal, activist judges legislating from the bench. Dell has nothing to be ashamed of. I ask the losers who sued Dell this: You want repeated misleading, deceptive and unlawful business conduct? Buy a MAC. You’ll come crawling back to the warm glow and ever loving arms of a Dell running Windows.

    Your potential. Our passion.™

  2. Why do so many people use MAC (Media Access Control) when they mean Mac (short for Macintosh)? I never see WINDOWS, except when someone is “shouting.” Yes, even a Dell has a MAC address.

  3. Sell these freak’n PC’s damn it! Do A N Y T H I N G !

    Get that idiot punk dude back in here, that blathering fool everybody hated, at least we were selling computers when we had him.

    Get Steve Ballmer on the phone. Somebody give me a chair, not that one, a light weight one………

  4. @ Mr. Peabody

    Lunch? The IT guys invited me to have lunch in the server room today! I super excited about it. Nobody gets to go in there but the IT guys. It’s where the magic happens. The hum of the Exchange Server in the Dell 4210 Rack is all the atmosphere I need to enjoy the turkey club mom packed in my lunch. Maybe I’ll charge my Zune in there too, that is, if the IT guys will let me. I wonder what they’ll want to talk about.

    Maybe another time. There’s a new Subway in the food court where at the mall. I know because there used to be a Dell kiosk next to the food court.

    Your potential. Our passion.™

  5. “Why do so many people use MAC (Media Access Control) when they mean Mac (short for Macintosh)?”

    Because PC is all caps. My pet peeve is the use of Mac as CEO.
    For example, “MAC would sell more computers if it wasn’t locked in” or “MAC doesn’t understand the business market.” There’s your cue, ZT!

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