“The Denmark Consumer Complaints Board has ruled once again against Apple in a case involving faulty iBook G4s. The Board says that the iBooks had an inherent design defect that caused them to reliably fail, and has decided that Apple must refund money to consumers who had purchased the machines, even if they are out of warranty,” Jacqui Cheng reports for Ars Technica.
“The CCB has given Apple a deadline of 14 days from now in order to issue the refunds, or… well, not much will happen. Frederik Navne Boesgaard of the CCB was quoted (in Danish) by Forbrug.dk—translated by MacNN—saying that Apple will then be placed on some sort of checklist, ‘where we expose companies that don’t accept the Board’s decisions,'” Cheng reports.
Full article here.
OK, so if you want your refund, you have to send the machine back. Hey, if it failed within a reasonable period, I say Apple should cover it. Of course then they should be made to buy a Dell with Vista home basic as a replacement.
” width=”19″ height=”19″ alt=”grin” style=”border:0;” />
Sorry, could not help my self there.
” width=”19″ height=”19″ alt=”grin” style=”border:0;” />
en
I give the Denmark Consumer Complaint Board 14 days to pay me a million dollars. If they don’t pay, I’ll put them on a checklist where I expose complaint boards who don’t respect my decisions.
Yeah…like the friggin Danes know anything about logic boards…lol! Can we get our money back if our tulip wilts after we buy it?
You will respect my authorita!
I don´t find anything to say…. *blank*
I know that this part ot the world makes it clear that customer is the costumer and if you try to fuck up the customer you will pay the price.
Still Apple does not attentionaly make things faulty. Apple always corrects and tries to make it right. Those part manufacturers that aren´t doing what they should will pay the cost. Apple does have a 3 year deal with every single manufacturer that they have. If one part of something fails. The company that produced the shit will pay the whole thing.
Denmark should black list something else instead. Like M$ that have not done anything to correct their decades of wrong doing.
Smørrebrød – Denmark’s contribution to world gastronomy, these open sandwiches consist of buttered rye bread topped with meat, fish or cheese. Choose from smoked eel and scrambled egg, marinated herring and pork with red cabbage. But remember when placing on your iBook to use a knife and fork; these whoppers can be difficult to get your mouth around.
I sort of like the oxymoron “reliably fail.”
MDN Word: figure, as in “Go figure.”
They ARE defective.
We have repaired thousands of them, some 3 times or more.
One client has 1200 of them, and we’ve done, on average, 350 logic boards per year over the past 3 years.
500 failed last year alone.
Yep
Denmark Consumer Complaints Board = The Knights who say “Ni”
CCB has given Apple a deadline of 14 days from now in order to issue the refunds = We shall say “Ni” to you… if you do not appease us.
A little Holy Grail humor for Thursday,
The Dude abides
Yeah they are shoddy, but not half as bad as ibook G3’s. I went through 2 in 6 months, same logic board problem.
M-m-m-m-m-m… danish.
“…the iBooks had an inherent design defect that caused them to reliably fail”
Well, at least they are reliable.
I believe the tulip is popular in Holland, not Denmark.
The Danes are known for their pastry with cheese on top.
😀
I had an inherent design defect once.
Okay, twice.
You think iBooks are bad, try the eMacs (USB 2.0)
So many of those logic boards go out
Yes it’s us the Dutch and the tulip thingy.
We don’t actually like them it’s just for the tourists …
And YEP – I went through 2 iBook G4 logic board failures myself. Both just out of warranty …
All hail the Danish!
Could u pls explain what the true issue is…
if you in fact corrected these faulty iBooks G4s.
And as you say… some where fixed three times.
In your OPINION what is the issue here.
A faulty switch to the battery?
Plus, after fixing some of these units – does your repair co. not warrant the work done?
I am only ASKING not insulting you…
Danish and Dutch are not the same thing. Dutch are from Netherland and Danish are from Denmark.
Holy Dude.
Yep – writes —
“We have repaired thousands of them, some 3 times or more.”
Ha! Then obviously ya never fixed them did ya!
An anecdote here:
I bought two iBook G4s in September 2005. Both have had problems. One just shuts down suddenly when running on the battery only (a fully charged battery). The other iBook kernel panics when using airport, and is difficult to reboot.
I’m just one guy with two troublesome iBooks, but this Danish case makes me wonder if there are more faulty iBooks than usual out there.
wait… Denmark’s a real country? I thought Shakespeare made that up for Hamlet.
What’s an iBook?
” width=”19″ height=”19″ alt=”wink” style=”border:0;” />
Never did like the iBook screens, not glossy enough.
Comment from: ILOVEGLOSSY
“Never did like the iBook screens, not glossy enough.”
Just buff it out with ‘Brasso’. Also, if you have a glossy screen and prefer matt then buff it with paint rubbing compound (not polishing compound).
You can find Brasso at grocery stores with the silverware polishing stuff. Paint rubbing compound can be found at automotive parts stores.
There is no precedent anywhere in the world of an Engineering company paying for a bad design by refunding a consumers money. It can be done with store credits but while the machines operated they were apparently doing useful work. If they were out of warranty when they failed then vote with your Euros and either don’t buy from Apple again or buy a better Apple product. Does anyone here remember the powerbook 5300 fiasco? Pulleeeezze.