Danish consumer group again rules against Apple over faulty iBook G4s

“The Denmark Consumer Complaints Board has ruled once again against Apple in a case involving faulty iBook G4s. The Board says that the iBooks had an inherent design defect that caused them to reliably fail, and has decided that Apple must refund money to consumers who had purchased the machines, even if they are out of warranty,” Jacqui Cheng reports for Ars Technica.

“The CCB has given Apple a deadline of 14 days from now in order to issue the refunds, or… well, not much will happen. Frederik Navne Boesgaard of the CCB was quoted (in Danish) by Forbrug.dk—translated by MacNN—saying that Apple will then be placed on some sort of checklist, ‘where we expose companies that don’t accept the Board’s decisions,'” Cheng reports.

Full article here.

39 Comments

  1. OK, so if you want your refund, you have to send the machine back. Hey, if it failed within a reasonable period, I say Apple should cover it. Of course then they should be made to buy a Dell with Vista home basic as a replacement. ” width=”19″ height=”19″ alt=”grin” style=”border:0;” />

    Sorry, could not help my self there. ” width=”19″ height=”19″ alt=”grin” style=”border:0;” />

    en

  2. I don´t find anything to say…. *blank*

    I know that this part ot the world makes it clear that customer is the costumer and if you try to fuck up the customer you will pay the price.

    Still Apple does not attentionaly make things faulty. Apple always corrects and tries to make it right. Those part manufacturers that aren´t doing what they should will pay the cost. Apple does have a 3 year deal with every single manufacturer that they have. If one part of something fails. The company that produced the shit will pay the whole thing.

    Denmark should black list something else instead. Like M$ that have not done anything to correct their decades of wrong doing.

  3. Smørrebrød – Denmark’s contribution to world gastronomy, these open sandwiches consist of buttered rye bread topped with meat, fish or cheese. Choose from smoked eel and scrambled egg, marinated herring and pork with red cabbage. But remember when placing on your iBook to use a knife and fork; these whoppers can be difficult to get your mouth around.

  4. They ARE defective.
    We have repaired thousands of them, some 3 times or more.
    One client has 1200 of them, and we’ve done, on average, 350 logic boards per year over the past 3 years.
    500 failed last year alone.
    Yep

  5. Denmark Consumer Complaints Board = The Knights who say “Ni”

    CCB has given Apple a deadline of 14 days from now in order to issue the refunds = We shall say “Ni” to you… if you do not appease us.

    A little Holy Grail humor for Thursday,

    The Dude abides

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