Sadun reports that an AMEX rep said that she “was already looking into this matter and promised to get back to me.”
More info in the full article here.
[Thanks to MacDailyNews Reader “RadDoc” for the heads up.]
Membership has its privileges, dontcha know.
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so are people going to American express as well as getting the refund from apple store? getting $400 back for this?
http://www.apple.com/hotnews/openiphoneletter/
Interesting development.
Wow, so there you have it. $100 Apple store credit.
Now let’s see how many people complain about that next. I’m sure they will.
WAAAAAHHHHH!
Just got off the phone with American Express and they are going to honor the rebate under their Return Protection Program. You know what Apple can do with their $100 store credit. AM EX ROCKS!!!
I too am getting a $431 credit for the two iPhones I purchased on launch day. I guess that makes me greedy, or frugal or something. I assume it also makes me ineligible for Steve’s $100 store credit (x2 in my case) – ethically, if not in actuality.
Apple is brilliant. That’s all there is to it. My take is on my blog.
American Express has been with Apple since the day one. AMEX owns Apple and Apple employees uses AMEX credit cards. ie AMEX is THE corporate credit card at Apple.
Apple knows what American Express knows and vice versa.
I tried to invoke price protection on my visa card and they want a printed store advertisement showing the new lower price. They won’t accept anything off the web and won’t even look at apple’s website. What a bunch of wankers. I don’t believe apple does printed advertisements.
I just called American Express and they have filed a claim. They said they no longer operate a price protection program but they would honor the request for customers in good standing. They said the rebate would show up on my statement with in a week or so unless they need any additional information, for which they would contact me for. If you read Steve Jobs open letter the $100 Apple Store Credit only seems to be available to those who are unable to get any other kind of refund… anyone else have any additional information about that? I honestly have to say that I was pissed about the price cut this soon, however I do agree with Steve’s original comments that “That’s Technology”, with that said though, it feels like the iPhone may have been rushed out of Apple too soon, maybe they should have just waited and unveiled it at the event the other day with the iTunes Wi-Fi Music Store, price cut, etc. Anyway, just my two cents.
“Wow, so there you have it. $100 Apple store credit.
Now let’s see how many people complain about that next. I’m sure they will.”
Let’s see how many more people complain about people complaining.
Many seasoned folks have told you all NOT to buy the first version of the iPhone.
We have been burned by Apple price gouging before.
why are all so please with $100? The price drop was $200. Return your phone to apple, they have a $50 restocking fee. then buy a new phone you will be up $150
I called AMEX and when the rep got on the phone, I told him only that I was calling about a purchase I made about 2 months ago of a product for $599 and the price has now dropped to $399.
His response was, “I’ll be glad to assist you with your iPhone purchase issue”.
Now you know they have been getting tons of calls.
I too was told that they no longer offer price protection but since I was a “valued card member”, they would forward the claim for review. We’ll see.
Nice “J”
Im gonna do that