“There are some things you can do to prevent [Safari] crashes [on Apple’s iPhone] and/or recover from them with little or no lasting effects,” Scott Kleinberg reports for The Chicago Tribune’s “RedEye” edition. “Typical of version 1.0 of just about anything, there’s some bugs that need to be worked out. Word on the street is that Apple is hammering away at that and that sometime soon we’ll see a software update that addresses the problems.”
How to prevent Safari crashes on Apple’s iPhone:
• In Safari, clear your history, cache and cookies. You find these options under Settings–>Safari.
• If that doesn’t work, a force quit of Safari may be in order. To force quit any application on an iPhone, simply hold the center button for 8 seconds until the application quits and you end up back at the icon-filled screen. Then, relaunch and try again.
• If those fail to work, consider a hard reboot. That just means to turn the phone off and on. To do this, hold the top button in for about 8 seconds until you get the red slider. Turn it off and then press the button again until you see the silver Apple logo.
• Remember your memory… In general, saving 10 percent or more of the total space available is a good idea.
• If that fails, you may need to restore your iPhone by connecting it to your computer. In iTunes, there’s a restore button located under Summary. Keep in mind, when you restore you erase… [you’ll need to] resync.
• Finally, there’s the erase all content option, and that’s a sign of something much more serious. You can find that option under settings–>general–>erase all content.
iPhone, Therefore I Blog is written by RedEye’s Scott Kleinberg with the iPhone enthusiast in mind. Almost everything in the blog will be done on via iPhone. Any photos you see will come straight from Kleinberg’s iPhone. Kleinberg wants visitors to ask him every burning question about the iPhone, whether you own one or lust for one.
Full article here.
So where and how exactly do you “prevent Safari Crashes” on your iphone??
Outside of clearing your cashe and cookies, which is just random suggestion without any real understanding of the cause of the crashes, there are no suggestions here to “prevent” anything.
This should be called ” WHAT TO DO WHEN SAFARI or your iPhone Hangs or crashes”
misleading and fluff
blasphemy. Macs don’t crash. Actually, they crash almost as much as PCs do, but the pretty beachball has secretly hypnotized users with a custom version of the jobs rdf.
Crash – you mean AAPL down 6%..?
Crash Win Ver 3/4/5/6 – Ctrl Alt Del
ctrl-alt-del = apple-ctrl-esc
I noticed that when my iPhone (4GB) was full to about 10 MB of free space leftover, I would get a lot of crashes. Now I keep around 100 MB free and now they are almost no existent.
Haven’t had a single Safari crash yet on my iPhone, but I still have about 3GB unused.
I have had plenty of crashes on Safari and they are usually due to on the fly switching from edge to wifi
I am a little disappointed that a company known for it’s stability would have put out the phone with this problem. When safari was crashing me out to the main screen several times the other day, I thought my phone was defective. I hope they fix this soon.
After accepting a couple of cookies from some of my online newspaper subscriptions, my iPhone Safari started to crash EVERY time I was online for 20-30 minutes. Don’t know if the cookies were related or it was just a coincidence.
A second strange thing also started happening about the same time–I could no longer use the keypad to make phone calls! Every time I tried, the numbers would disappear as quickly as I typed them in.
I called Apple support and followed directions for a reboot; as I was doing that, the iPhone locked and then required that I reset it to factory conditions. Now that it has been reset (and I’ve resynced ALL my stuff), everything is working great! And no, I hadn’t done anything strange to my iPhone to bring all this on.
Guess I expect a little of this type of thing in a version 1.0, though I hope it doesn’t recurr.
Despite all that, I’m still amazed how much I LOVE my iPhone!! At this point, the benefits far outweigh these issues.
P.S. Cool recent discovery: the little calculator app makes iPhone the best simple handheld calculator on the market, bar none. Once you get past “pushing” keys, to just “touching,” the iPhone key interface is just breathtaking.
MW: “problems”!!!
@ [doc square]
Don’t you mean ctrl-alt-del = -option-esc?
My Safari crashed, but only because the guy in the Curious George hat driving the Range Rover was drunk, and didn’t see the oncoming giraffe. We’re OK though.
Well, I’ll risk some karma here…
Is it just me, or am I starting to see a little “Cognitive Dissonance/Stockholm Syndrome” from iPhone users? “Oh, it’s a 1.0 product, there are bound to be a few minor glitches. The iPhone is a first-generation product, it’ll get better over time…” Yet, if someone dares to use the same excuses for a Zune, they’ll be raked over the coals.
Don’t get me wrong–I trust that Apple will improve the iPhone experience far more than I would trust Microsoft to improve the Zune experience. But I do sort of chuckle when I read experiences like Jake’s, above. If someone came here and talked about how they had reload everything on their Windows computer or Smartphone, everybody would laugh at them. Yet, here, even the people who have to do it say, “Well, that’ll teach me to get a 1.0 product…”
Damn, that’s good kool-aid.
Gil said:
“I noticed that when my iPhone (4GB) was full to about 10 MB of free space leftover, I would get a lot of crashes. Now I keep around 100 MB free and now they are almost no existent.”
My vote for smartest thread comment.
@ Peter
I have to agree with the sentiment on this one to a degree. Yes, there is a bit of a double standard. But on the other hand, you have to admit, one of the aspects of the iPhone that makes this argument a little more grey is the fact that does run under OSX and that pretty much all of the function of the device can be upgraded via and iTunes download. I’m not trying to explain the argument away, but just mearly illustrating where a lot of that way of thinking comes from. From my perspective, yes, it is a bit buggy but Apple has a large reputation for not letting bugs be too much of a hinderance for long. However, this IS the largest lake they have every swam in….only time will tell.
@ Peter
I see where you’re coming from…
However, the iPhone is a WAY better 1.0 product than the Zune was. In fact, the iPhone is probably going to be better than the Zune will EVER be, be it version 2 or version 12.
So, I would imagine that’s why people are a little bit softer on the Apple product than the Microsoft product. If the iPhone completely sucked on most fronts, people would have bashed it just as much as the Zune got bashed.
The Zune was a 1.0 product that on the whole sucked but had a couple nice features.
The iPhone is a 1.0 product that on the whole is amazing that has a couple bummers.
“However, the iPhone is a WAY better 1.0 product than the Zune was. In fact, the iPhone is probably going to be better than the Zune will EVER be, be it version 2 or version 12.”
I think you just proved Peter’s point.
I’ve been using my iPhone heavily, every day since day one and Safari has never crashed on me. The only problem I’ve had is when the screen goes black overnight (not in the dock, on my nightstand) and I have to reset it in the morning to charge it. That’s only happened twice.
Oh, and a couple times it refused to “see” my bluetooth headset, but I’m starting to think it’s the headset since that happened with my last phone as well.
I think, for a 1.0 product especially, the iPhone is the most brilliant piece of tech I’ve ever used. I absolutely love it.
To prevent Safari crashes, simply don’t run Safari. Just pretend to your friends that you have the most fully featured, stable mobile browsing environment available. You can’t expect every feature of the iPhone to work, it is a 1.0 product after all.