“After installing QuickTime 7.2, some users reported having issues with some Code Fragment Manager (CFM) applications including Word, Excel and Entourage, among others,” Jim Dalrymple reports for Macworld. “The issue appears to be limited and does not affect everyone.”
“‘Apple has received a few reports that the QuickTime 7.2 update may cause issues with some Power PC-based applications running on Intel-based Macs, and we are looking into it,’ an Apple spokesperson told Macworld,” Dalrymple reports.
More info in the full article here.
Persimmon —
From the symptoms I would say your hard drive DID get toasted, and probably not by the QuickTime update. Can you say “coincidence”? I haven’t seen anyone else reporting such an issue in relation to QuickTime 7.2
As for the Apple genius service complaints, it sounds to me like you think “quality” customer service should mean that they give you the diagnosis you want to hear, donate free hardware installation work on machines that are out of warranty, and compensate for free for your lack of proper planning (aka backups).
Hard drives die. It happens. It sucks. I feel bad for you. But I don’t see anything in your version of events that suggests poor customer service on Apple’s part.
Like every update put out by Apple, I hear a few people whine and cry about how it has raped their dog, punched their mother and peed in their corn flakes-all the while I am trouble free.
Makes me wonder what the hell the rest of you are doing to your computers.
Persimmon,
Well, if you had backed up your data (I’m sure you’ve heard this suggested before) with Super Duper, you could reload your stuff quick and easy. And you don’t need to spend $230 for a new hard drive. Buy one and install it yourself. Even a blind monkey could do it.
If you think QuickTime is bad on the Mac you should try it on Windows! Spyware everywhere, lodges itself in the taskbar and then is virtually incapable of doing anything.
Wingsy,
Thanks for the response. I just had the cable guy here at my home this AM. He replaced a signal splitter thinking this would help my situation. Not even 5 minutes after he left, my signal went out, but for < 60 seconds. (No kidding!). That was 2 hours ago. It’s been fine since. I can’t believe my internet connection problem has anything to do with QT. We’ll see if the new signal splitter solves my problem.