Apple and AT&T have published separate online iPhone Frequently Asked Questions. AT&T covers the following categories:
• General
• Activation
• Existing Customers
• Billing
• Return Policy
AT&T’s “iPhone Frequently Asked Questions” are here.
Apple has made available online “iPhone Questions and Answers” which covers frequently asked questions including iPhone set up, accessories, using iPhone and more here.
[Thanks to MacDailyNews Readers “Pete” and “Richard” for the heads up.]
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From the AT&T website:
Q. Will I be billed from both companies?
A. Wireless service will be billed from AT&T. Additional content purchases from iTunes such as music, videos, and movies will be billed from iTunes, similar to today.
any chance this is talking about buying from the iPhone? iWish
limit? what’s the iphone per-person limit when buying one of these things??
So I tried clicking on the AT&T link and got “Maintenance in Progress.” In fact, their whole site says, “Maintenance in progress!”
I was chuckling yesterday because I went to AT&T’s site to see if there was a local AT&T store that might be selling iPhones. When I clicked on their “Find a store” link, I got back an error.
Poor ol’ AT&T’s web servers probably exploded due to demand.
Oop! While writing the post, it came back. But it’s really slow…
To those asking about why Apple doesn’t do the virtual keyboard in landscape mode:
This is total speculation, but I’m guessing that one major usability problem with the keyboard in landscape mode would be that if they keep the keys in the same aspect ratio, then the keyboard would occupy almost the entire screen. To prevent taking up the entire screen, the keys would have to be the same height (or less, if you actually want to see content above the keyboard), and stretch the keys horizontally. All in all, I suspect a landscape keyboard could be a huge problem.
@ Anonymous,
Yeah, I thought of that too. But I think they could scale it without difficulty and still allow a few lines above it for text. From the demos it looks they are only showing a few lines of typed text above the keyboard anyway. It would limit viewing the previous email simultaneously… We’re just guessing, but I think a landscape keyboard could be an intriguing option.
About turning off the auto spell checker, that’s also a question I wondered about. What if you use two languages? Can you set it to learn words in two languages? How do you override it if it becomes totally annoying in another language when it’s set to spell check in English? What will they do for the European version, where people often use several languages?
Intriguing!
We’re in for a great adventure it seems, in any case!
Mac 84: Good points. I first wondered if it would understand this:
http://smseverywhere.com/dictionary.htm
– since millions send SMS in a shorthand code. And I guess Braille is out (kidding).
I have a question:
If you buy the iPhone and version 2.0 come out 14 days later after the return policy is over (this always happens to me) and you want to upgrade to the iPhone new snazzy iPhone is your first one just a hunk of junk? From what I have heard if you don’t have an AT&T wireless number active on that iPhone you can’t even use the iPod functionality?
I mean if this is true, that is very Microsofish, What if I want to give my old iPhone to my kid brother for an iPod or use it as a secondary device for running or in the gym?
What do you know and what do you think?
Mac 84, those aren’t the only questions I wonder. I also wonder why the iphone only allows rotating movies and internet counter clockwise. From the tech demos apple had on the site, it showed that the iphone has 4 springs and a weight inside that helps it determine orientation, but it seems like an engineering mistake to only allow it to be rotated in one direction. The iphone should have been smart enough to orient whatever is on the display to match either portrait or landscape, which SHOULD include the keyboard. But in the rush to hurry this thing out, I guess Apple never thought of how short sighted it would be to only allow one way. I also wonder why it is shipping without Itunes. Of all things, Itunes is owned by Apple, it doesn’t make sense to put OSX on the thing, and then not even offer Itunes on it. I simply don’t understand what the hell Apple is smoking, and to think that Steve Jobs is actually proud to call this an Apple product, I am pretty ashamed. There are many other examples of areas that apple is cutting corners, which also include not releasing a full scale SDK for the phone. If Apple truly thinks people will buy a phone with OSX on it, simply to run web applications, then they must be on crack…