“Interesting news on the Zune front: a friendly tipster’s buddy works at a Microsoft call center and handles Zune-related issues. Apparently they’ve received numerous reports of the Zune screen cracking for no apparent reason, after being left charging overnight. Our tipster’s friend conjectures that the lithium ion battery — which resides right behind the top half of the Zune’s screen — is expanding from overheating and putting too much pressure on the screen, causing it to crack. Unfortunately, Microsoft currently regards the issue as outside warranty coverage, leaving the victims with a broken Zune and nowhere to turn,” Paul Miller reports for Engadget.
Full article here.
MacDailyNews Note: We’ve heard nothing about such an issue from any other source as of this time. Regardless of whether it’s a real issue or not, it’s not like anybody needed yet another reason to not waste their money on a Zune.
Related articles:
Last quarter: Microsoft lost $289 million on Zune, CE devices – January 26, 2007
RealMoney’s Comeau predicts: ‘Microsoft will kill the first Zune media player by midyear’ – December 16, 2006
Desperation time? Microsoft Zune already being discounted by retailers – December 13, 2006
Microsoft Zune plummets to 5th place in U.S. digital media player market share with 2.1 percent – December 04, 2006
Analysts: Microsoft needs to ‘rethink’ as interest in Zune fades fast – December 01, 2006
Amazon’s bestselling MP3 players list chronicles Microsoft Zune dud – November 20, 2006
I was going to say something here but I have to leave to take a Zune…..
I’m back now. What was I going to say?
I could make a joke about “crack” and “zune” but I won’t.
now if only there were enough zune owners to file a class action suit!
This guy had the problem:
http://mahciu.livejournal.com
(His entry on Jan. 3)
Welcome to the crack social.
Crack Kills!
And no warranty. That is typical MS service.
Virus – that’s your fault – you pay to fix it.
Spyware – your fault too – you pay to fix it.
Cracked Zune screen – again your fault – you pay to fix it.
The Microsoft halo is definitely slipping.
This probably won’t be big news simply because the Zune was a lost cause before it got started.
Yeah, if this was the iPod it’d be on the front page of the New York Times tomorrow.
Nobody cares about Zune.
of course it’s outside warranty…it’s microsoft! Apple of course replaces thing that have malfunctioned or have defective parts because they take responsibility. that’s why Apple is so GREAT!
It’s not the heat, it’s the stupidity.
Zune Tang: You should make a website concerning this huge problem !!!
I read that this has happened with 75% of the Zunes sold. Those 5 people were going to file a class action suit, but found that, as Zune owners, they have no class!
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Can we post this on 2500 news sites please ?
Because that is what would happen if an iPod was involved. I hope CNet has this covered for the next 14 days. Probably not huh ?
Right so all those people (ok a few lonely misfits) who went off to buy their zunes because of iPod screen issues are now presumably lining up to criticise Microsoft right? No? Thought not, objectivity like taste is hardly their thing is it.
Can a group of 7 people have a class action law suit?
It was only a matter of time before crack was mentioned with a brown Zune in the same sentence.
It’s not a bug. It’s a feature — two screens for the price of one.
Only MS would overlook simple biophysics: Shit expands when heated.
Hot shit!
Squirt….
It’s not a fault. The crack is what it squirts out of.
Zune Tang?? Zune Tang?? Where are you, Zune Tang??
We can all see what’s going on here. Apple is once again manipulating the media with false reports. More Apple astroturfers spreading FUD. Thing is, everyone sees right through their crap. This is how Apple operates: bully the competition and manipulate the media because they can’t compete on innovation, quality or end user experience. Have you Apple fanboys seen Vista? It’s awesome.
My Zune works great. Points work great, WiFi works great and the FM radio works great, and I use my Zune a lot.
Nice try, Apple.
Welcome to the Social.
@Zune Tang,
Yes, ZT, I HAVE seen Vista . . . almost six years ago when OS X came out!
Keep sniffing the glue stick, old man. You’re going to need it in a just a few months when “Leopard” rips the holy living crap out of your pathetic copy of OS X!
Have you Apple fanboys seen Vista? It’s awesome.
Zune Tang, the word you were really looking for is awful (as in full of crap), not awesome.