Report: Microsoft Zune screens cracking from overheating battery pressure

“Interesting news on the Zune front: a friendly tipster’s buddy works at a Microsoft call center and handles Zune-related issues. Apparently they’ve received numerous reports of the Zune screen cracking for no apparent reason, after being left charging overnight. Our tipster’s friend conjectures that the lithium ion battery — which resides right behind the top half of the Zune’s screen — is expanding from overheating and putting too much pressure on the screen, causing it to crack. Unfortunately, Microsoft currently regards the issue as outside warranty coverage, leaving the victims with a broken Zune and nowhere to turn,” Paul Miller reports for Engadget.

Full article here.

MacDailyNews Note: We’ve heard nothing about such an issue from any other source as of this time. Regardless of whether it’s a real issue or not, it’s not like anybody needed yet another reason to not waste their money on a Zune.

Related articles:
Last quarter: Microsoft lost $289 million on Zune, CE devices – January 26, 2007
RealMoney’s Comeau predicts: ‘Microsoft will kill the first Zune media player by midyear’ – December 16, 2006
Desperation time? Microsoft Zune already being discounted by retailers – December 13, 2006
Microsoft Zune plummets to 5th place in U.S. digital media player market share with 2.1 percent – December 04, 2006
Analysts: Microsoft needs to ‘rethink’ as interest in Zune fades fast – December 01, 2006
Amazon’s bestselling MP3 players list chronicles Microsoft Zune dud – November 20, 2006


  1. And no warranty. That is typical MS service.

    Virus – that’s your fault – you pay to fix it.
    Spyware – your fault too – you pay to fix it.
    Cracked Zune screen – again your fault – you pay to fix it.

    The Microsoft halo is definitely slipping.

  2. Right so all those people (ok a few lonely misfits) who went off to buy their zunes because of iPod screen issues are now presumably lining up to criticise Microsoft right? No? Thought not, objectivity like taste is hardly their thing is it.

  3. We can all see what’s going on here. Apple is once again manipulating the media with false reports. More Apple astroturfers spreading FUD. Thing is, everyone sees right through their crap. This is how Apple operates: bully the competition and manipulate the media because they can’t compete on innovation, quality or end user experience. Have you Apple fanboys seen Vista? It’s awesome.

    My Zune works great. Points work great, WiFi works great and the FM radio works great, and I use my Zune a lot.

    Nice try, Apple.

    Welcome to the Social.

  4. @Zune Tang,

    Yes, ZT, I HAVE seen Vista . . . almost six years ago when OS X came out!

    Keep sniffing the glue stick, old man. You’re going to need it in a just a few months when “Leopard” rips the holy living crap out of your pathetic copy of OS X!

Reader Feedback

This site uses Akismet to reduce spam. Learn how your comment data is processed.