“Apple Computer seems to be suffering from a lot of problems with quality control lately: IPods are riddled with Windows viruses, laptop batteries are bursting into flames, and MacBooks are randomly shutting down,” Leander Kahney reports for Wired News.
“Every few days, there are fresh reports of battery recalls, mooing MacBooks or iPods that scratch too easily,” Kahney reports. “But is Apple’s reputation for quality really slipping?”
“It’s my impression that Apple’s quality control is no better or worse than before — we’re just hearing about it more,” Kahney reports.
“This past year, Apple sold more than 39 million iPods and 5.3 million Macs, all while switching to a brand new architecture based on Intel chips. If 99 percent of these Macs and iPods are in good working order, and 1 percent were defective, there would be 53,000 malfunctioning Macs out there and about 390,000 dodgy iPods,” Kahney reports. “That’s almost 450,000 upset Apple customers, all making a stink on forums and websites. I don’t think there’s anything like that number, or even half that, or half that.”
Full article here.
It’s always nice to read some common sense from time to time.
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