iTunes Store becomes gripe central for iPod discontents

“Want to buy a video or game for your iPod from the iTunes Store? Apple’s the only distributor, but if you visit its popular online shop these days, one of the first things you’ll see is the equivalent of picket lines: numerous complaints from users regarding software compatibility and Store business practices, stacking up as negative ratings for various downloadable items. On other downloads, you’ll see ad hoc debate societies, with comments on the new iTunes offerings attracting more user attention than the downloads themselves,” Jeremy Horwitz writes for iLounge.

Horwitz writes, “Amongst the video gripes: numerous comments in the Store’s South Park Season 10 section angrily note that after paying in advance for the latest season of the popular Comedy Central cartoon, users then discovered that the Store had split the episodes into ‘Season 10A’ and ‘Season 10B,’ forcing subscribers to pay more to receive the second half of the season… Video quality also continues to be an issue for some users, despite recent Apple promises of near-DVD quality iTunes Store downloads.”

Horwitz asks, “Have you had issues with game, TV show, or movie downloads from the iTunes Store? Or found them to be fantastic?”

Full article here.

50 Comments

  1. I bought the entire season 1 of Firefly (of Serenity movie fame.) Great show. I was surprised how watchable the video is at full screen on my 24″ Cinema Display.

    I wished there was a season discount, but I guess that is only for current seasons.

  2. I find that it is very diffucult to find a place to post, talk with, disscuss issues with the iTunes services! It is a little Microsoft like that you can’t find a coustomer service button in iTunes itself. Apple has the duscussion boards but that is not really a place to get help from Apple, just other users. Apple really need to take alook at the coustomer service of the iTunes store. I love apple but we do need to speek truth to power….

    Scott

  3. Downloaded my first iTunes items last week — first 3 season 3 episodes of Battlestar Galactica.

    Image quality is dreadful for computer screen. Maybe on an iPod it wouldn’t matter, but I’ve no interest in the teeny screeny. Even on my 13″ macbook screen, it’s horribly chunky.

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