Apple no longer replacing older Macbook Pro units needing battery service with newer models

“In an internal memo obtained by MacRumors, Apple has informed Genius Bar employees and Apple Authorized Service Providers that it is actively working to rebuild worldwide supply of top case assemblies with batteries for Mid 2012 and Early 2013 models of the 15-inch MacBook Pro with Retina display,” Joe Rossignol reports for MacRumors.

“Apple’s memo says, effective July 26, service inventory of top case assemblies with batteries are now available for new repairs,” Rossignol reports. “For all new repair requests, Apple advises Genius Bar employees and Apple Authorized Service Providers to order the necessary inventory. Apple advises its service providers to inform customers that the inventory should arrive within 15 business days of the part order, corresponding with early August. ”

Prior to today, a customer with an eligible MacBook Pro that failed Apple’s battery diagnostic test was offered the option of exchanging the notebook for a functionally equivalent model. Or, customers could wait until battery inventory became available, in exchange for Apple covering the cost of the repair,” Rossignol reports. “Likely because Apple no longer makes Mid 2012 and Early 2013 models of the 15-inch MacBook Pro, the functionally equivalent model ended up being a refurbished 2015 MacBook Pro, or sometimes even a 2016 or 2017 model… What made the deal so compelling is that, for the exchange, Apple only charged its out-of-warranty battery fee of $199…”

Read more in the full article here.

MacDailyNews Take: All (to) good (to be true) things must come to an end.

4 Comments

  1. Hmm. I suppose for some a newer model would be nice, but I deliberately purchased a used 2012 15-inch MBP as I feel it’s the “pinnacle” of Apple’s laptop line design-wise. Yes it’s old, so clearly I don’t do my heavy computing on it, but it’s modern enough to run Sierra while being old enough to precede the era of “minimalization,” port culling, and soldered RAM.

  2. Win some lose some.

    When I buy a new Mac, I don’t look for functionally equivalent. I go for maximum available – maybe minimize RAM. My MacBook Pro, had both CPU and RAM maxed. Kinda sucked, I go to OWC for RAM, but my 15” 2014 rMBP is non-upgradable, except SSD.

    I am glad we can still upgrade iMac 27” RAM.

Reader Feedback

This site uses Akismet to reduce spam. Learn how your comment data is processed.