“Previously, Amazon allowed people to call in and change the email address associated with an Amazon account or add a credit card number to an Amazon account as long as the caller could identify him or herself by name, email address and mailing address — three bits of personal information that are easily found online,” Olivarez-Giles reports. “On Tuesday, Amazon handed down to its customer service department a policy change that no longer allows people to call in and change account settings, such as credit cards or email addresses associated with its user accounts.”
Olivarez-Giles reports, “Amazon officials weren’t available for comment on the security changes, but during phone calls to Amazon customer service on Tuesday, representatives told us that the changes were sent out this morning and put in place for ‘your security.’”
Read more in the full article here.
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