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Apple offers free battery replacement for ‘very small number’ of iPhone 6s units with unexpected shutdown issue

“Apple has admitted that some iPhone 6S devices can suddenly shut down for no apparent reason,” Sherisse Pham reports for CNN. “The tech giant is offering owners of the problematic smartphones free replacement batteries.”

“‘A very small number’ of iPhone 6S devices manufactured between September and October 2015 are affected, Apple said in a statement Monday,” Pham reports. “It didn’t provide details on the battery fault that is causing the phones to unexpectedly go dark. Apple said the battery problem is ‘not a safety issue.'”

“Apple’s announcement comes less than a week after a consumer watch group in China launched an investigation into the problem,” Pham reports. “‘A considerable number’ of Chinese users reported their iPhone 6 and 6S devices would suddenly turn off despite showing plenty of battery life, the China Consumers Association said in a statement.”

Read more in the full article here.

MacDailyNews Take: As always, it’s good to see Apple identify an issue and correct it for their users. This is part of why user satisfaction is so high with Apple’s iPhone.

More info: https://www.apple.com/support/iphone6s-unexpectedshutdown/

SEE ALSO:
Apple announces ‘Multi-Touch Repair Program’ for iPhone 6 Plus units with ‘Touch Disease’ – November 18, 2016

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