“Okay, so it’s Apple whining time again,” Roger Kay writes for Forbes. “Yes, I know, I know, I’m sorry. I’ve held off as long as I can, but here I go, cranking it up one more time.”
“It’s about this new iPhone 6 that I bought in October. No, I like it. The phone itself is great. I’ve dispensed with my trusty Mophie doubler, since the battery life is pretty close to a real day now. I’ve been caught only once or twice longing for an outlet late in the evening. The hardware is great,” Kay writes. “It’s the software and service that finally bothered me enough to bring it up. You may know that when you buy an iPhone, you get 60 days of Apple Care bundled in with the purchase price, enough time — in theory — to shake out any issues.”
“First, the phone never quite completed the initial restore, which it was trying to do from iCloud. Somewhere along the line, over about a week, it gave up. I still didn’t have all my content,” Kay writes. “I was missing a lot of songs, and I was concerned. It especially bothered me that I was unable to import any photos from iPhoto at all. Now, iPhoto has always been a weak application in my view. I stopped trusting it long ago. It is one of the strange twists of the universe that Microsoft has gotten close to zero credit for its fine handling of photos, both locally and in the cloud, particularly in contrast to how badly Apple does it. The reality distortion field lives on!”
Kay writes, “But the photo story was really part of a larger narrative.”
Read more in the full article here.
Open letter to Tim Cook: Apple needs to do better – January 5, 2015