“After Apple TV 6.0 was released on Friday with iTunes Radio and other enhancements, there were many reports of botched updates that required the user to restore their Apple TV,” Scott Buscemi reports for 9to5Mac.
“In some particular instances, Apple TVs have also been permanently bricked or they lost the content on the device during the update,” Musil reports. “Last night, Apple took down the on-device update, and now devices on Apple TV 5.3 are seeing no update available. ”
Musil reports, “Of note, the 6.0 firmware is still available as a download on Apple’s website. ”
Read more in the full article here.
MacDailyNews Take: We’re running it on our AppleTV units without any issues.
Related article:
Apple releases Apple TV Software 6.0 – September 20, 2013
No problems here… Happy to have iTunes Radio and Match there now…
Yet one more reason to FIRE that incompetent boob known as Tim Cook.
MDN, time for a block feature. This ass clown has never added anything to this site’s community, except making it look like an unmoderated playground.
He may be an ass clown…. but I still believe in freedom of speech. If you really think about it, I bet he’s just baiting people like you. 🙂
IP block
Actually I was bricked. Had to go to the Apple Store and buy a Micro-USB cable in order to restore. Restore worked. Still…the whole thing could have been smoother.
I also update to iOS7 on my iPad and though I like some of the many new features, there are some things I find boring after a while, like the very thin vector lines on the arrows, and other objects in the App Store for instance. Also, I cannot yet connect to the iTunes store from either the iTunes or iBooks Apps from my iPad. Netflix is just hanging and not loading at all. So there are definitely glitches. I’ll wait a while before update my 4S.
I miss depth in many of the icons. I don’t like the boring gray band at the bottom of the iPad now. I like the old dock better.
My perfect iOS7 look would probably be a combination of the old and the new. Though I really like some of the flatness here and there, it gets boring after a while. I didnt notice the difference until it was there anymore. LOL.
Seems like if the iOS update bricked your phone, you could bring it in to an Apple Store and they would go ‘head and restore it for you without making you buy a cable…
True. But I didn’t have the Micro-USB cable and now I do. Having cables on hand can be very useful at the right time. 🙂
I would have updated your 4S before your iPad. iOS 7 seems better thought out for the iPhone than the iPad. Although I’m sure we’ll see many nice changes between now and iOS 8 like we did in the betas.
I updated mine the other day and it seems to be working fine.
Updated my gen3 last night. Works as expected 😉
Did two AppleTV’s at my house last night both went perfect.
I have 6 apple TVs. One updated fine. Two bricked. I had to restore with iTunes. So the other three will just have to wait.
Upgraded two last night both went fine. No issues
Worked fine on my 3rd gen, but bricked my 2nd gen. I restored it in iTunes though, so no worries. Working great now.
Yeah, well I updated our ATV2 yesterday and got the flashing white light of death. I couldn’t find the right micro USB cable to reset it via iTunes and was starting to feel agitated. So I just stuck it in my pocket and popped into the Apple Store and (even though they were very busy) the tech graciously patched it into his Air and reset/reloaded the unit. Now that it’s all said and done, it’s a wonderful upgrade; iRadio sounds awesome on the surround system.
I downloaded the iOS 7 updates on our phones without any problems, but when I was downloading ATV 6.0 mine was one of those that got almost to the end and then showed a display that I’ll have to plug it in to iTunes to (hopefully) restore it. Of course the cord I need to do this USB to Mini B doesn’t come with it so I had to order one. I guess I’ll find out if mine can be restored or if it’s one of the bricked ones in a couple days.
Sorry MDN, your take is smug to say the least. This issue wan’t some isolated event, it affected a lot of Apple TV users, including me, 2 friends, and a number of users on this site (refer to the “Apple releases Apple TV 6.0 software” story comments).
Sure glad you can say it’s working fine for you guys, but really you ought to vouch for better quality control here, which lately is seeming a bit lax at Apple. Or how about the average consumer which receives an update that bricks their unit, then is told by customer support to restore it with iTunes using a cable which isn’t even included with the unit. The sad thing is when you read posts from affected users having to use the cable which was included with an old Samsung, Motorola, etc. camera or phone to restore their Apple TV.
Perhaps releasing it so shortly after a massive and error message-filled iOS 7 launch wasn’t such a good idea; proving Apple still has a lot to do when it comes to providing online services.
Worked perfectly for me too. I wonder if it only effects owners with sour dispositions? 🙂
A perfectly idiotic reply from another fanboi asswipe. It is obvious Apple thought it necessary to withdraw access to the update. This is a prudent thing to do until the cause of the problems can be identified and corrected.
A perfectly idiotic reply from another idiot asswipe with his head up his ass who doesn’t know a joke or tease when he see’s one. Thanks for the absolute zero lack of comprehension, something we expect from MacFreek and are rarely disappointed.
Your comment, whether if made in seriousness or jest, is of such poor taste that it qaulifies you as an asswipe.
Let it go.
“… poor taste …”
Seriously bud, you really don’t have the right to accuse anyone of poor taste.
whole lotta ass wipin’ goin’ on.
Absolutely. A total jack ass fan boy reply if ever there was one. There is NOTHING worse than an idiot fan boy.
Except a troll like you and MF.
Way, way. Way.
What’s this? You guys talking about me? I’m more of a bully to idiots.
If you think this is bad. Just wait to see how insecure the “secure enclave” of the iPhone 5s will be.
Yes,smug to say the least. If Apple pulled it,its a real problem. Why would posters to this site act as though it was not important? Denial is such a bad trait. So immature. Making excuses for others is ridiculous. If you screw up ,own it! Apple isn’t whining about it why would fanboys and MDN? As a Mac guy I’m embarrassed by the actions around here sometimes.
So you’ve got the right to come and complain about your problems but someone who had no issues has to shut up or else they’re smug? You are the very epitome of what’s wrong with society. They published an article stating that it’s had severe issues and been pulled! If they wanted to play it off or sweep it under the rug they wouldn’t have posted it. The MDN take is for their opinion and experiences. Get off the internet before I vomit!
Yeah I’m glad it worked for them and many others too, but it also did NOT work for a significant percentage of users as well. Apple should not be a “works sometimes, maybe for 50% of users” company like Microsoft. I just think it’s MDN’s responsibility as a journalist or news media outlet to be more biased here. Not just a brash “Well it worked for us”. They need to call out Apple (and they do sometimes) when clearly Apple needs some criticism.
My 3rd gen ATV got totally bricked. iTunes wouldn’t even recognize my quickly flashing brick as a device. Here goes the restore option. Wonder what support will tell me tomorrow. Better keep your hands off it.
Mine got bricked, which kind of pissed me off because I had run my remote thru the wash, and it’s required to set it up after a factory restore. Wifi setup gets wiped in a restore, so the remote app doesn’t work. Also- the ittybitty USB to USB cable is needed.
I have two. One worked and one bricked. Restored through iTunes and that one is updated fully now.
Have two Apple TVs – one second and one third gen. Both got bricked by the update. Luckily, had micro USB cable and was able to restore both through iTunes. Others have not been as fortunate it seems. Bit of a shambles I’m afraid.
I have two Apple TV’s. One updated fine one didn’t. Fortunately I bought one of those USB cables with multiple adaptors for different USB connections so I had a USB mini. Plugged into the computer and it restored no problem.
Had to reenter all my user info in Netflix, YouTube, etc. and that when I found out there is a bug in the Apple Remote App for iPad in that it won’t rotate to landscape mode. Big discussion about this in Apple Forums.
Mine bricked but iTunes restore fixed it. Works great now.
The same thing happened to me only I had to do the restore process (connected to the computer) 3 times before it worked.
2 & 3 both updated fine
Phew, what a relief! I went to iodate mine 2nd gem Apple TV last night so I could use iTunes Radio while playing cards last night and there was no update. I was sooooo frustrated. But now, I have my reason why and am so glad I waited….
I have two 3rd gen devices, one bricked (recovered after plugging into iTunes), one didn’t.
This free update cost me $20 for a usb to micro usb cable. Frankly the micro usb slot is so small, I didn’t even know that the device had one.
I have 2 3rd gen and 1 2nd gen. All updated okay but the update took HOURS to complete. Although it took so long, I am glad they didn’t get bricked. I have a micro USB but iTunes never recognizes the atv when I connect the cable. This is true for all 3 devices.
Typical Apple testing = HORRIBLE.
well, not horrible, but certainly progressively sloppier.
Amazing. We agree … and you’re not spouting inflaming profanities.
Forgive me for saying “I told you so”, but for a couple years I have pointed out with constructive criticism where Apple started to drop the ball. You know, like selling iWork ’09 in 2013. You may not like to hear it, but Apple software developers in my opinion have NOT been performing to their previous level. I do think the current leadership bears the responsibility.
The One Who Shall Not Be Named would not have accepted the slow pace and surprisingly poor quality of the last 3 years of Apple’s software releases. Heads would be rolling. This is just a little one that proper testing should have caught.
Think about it:
Maps was, and still is in some ways, truly an embarrassment. Reported errors persist and turn-by-turn directions are slow to the point of being unusable.
Professional applications are adrift, with FCP X alienating a lot of loyal users, and a dearth of long-overdue updates for several other packages.
iTunes 11 lost many features while seemingly offering no usability or performance enhancement, primarily change for the sake of change.
iOS7, which absorbed the lion’s share of the company’s resources since Cook took the helm, is surprisingly slim in its new features list. Moreover, it would look a hell of a lot more mature, textured, and legible with The Him approving it instead of Sir Jon and Captain Cook. Sure, everyone is going to download it because it’s free and its new and improved, but no adult male I’ve yet spoken to prefers the appearance of iOS7 over any prior release. Not one. Apple needs to give the user the option to turn off or change the Hello Kitty color scheme. (and yes, i am fully aware of the limited controls Apple does offer for appearance customization. They are paltry and inadequate.)
We can only hope OS X 10.9 (NanoPussy) impresses instead of injecting annoying colors and animations, loads of unwanted mobile software & “cloud” service ads (which is really what an iCloud icon is), and other fluff “features” into what should be a super efficient, rock solid, bulletproof secure desktop OS. If people want fluff like social media on their desktops, do it at the application level, and make sure serious productive people can remove it!
Probably idiots that have tampered with their Apple TVs.
None of my devices were jail broken.
None of my atv’s have been jail broken.
Updated one of mine just fine…don’t see a separate app for iTunes Radio, though…just the old “Radio” app that goes to generic Internet Radio.
Did one and it was fine. Haven’t done the other yet… Hard to test but I wonder if it’s one of those cases where restarting it before the upgrade would help things? Be interesting to know what’s different between those that work and others.