“Apple’s products are renowned around the world for quality, but now the company’s iPhone has achieved yet another milestone: it has taken the top spot for customer satisfaction in South Korea the home country of Apple’s chief rival, Samsung,” AppleInsider reports.
“Quality Insights released its most recent report on customer satisfaction within the South Korean smartphone market, and Apple beat out Samsung according to Naver,” AppleInsider reports. “The report surveyed 44,168 smartphone owners to see how they would rate their satisfaction with both the device’s performance over the course of one year and the manufacturer’s customer service over that same period.”
AppleInsider reports, “Apple’s devices typically sit atop or near the top of customer satisfaction surveys year after year. The bestselling handset has won J.D. Power’s customer satisfaction nine times in a row, with its score so high that it actually pulled up the average of the entire smartphone industry.”
Read more in the full article here.
MacDailyNews Take: Better dip back into your slush fund, Sammy.
[Thanks to MacDailyNews Readers “Dan K.” and “Arline M.” for the heads up.]