“According to sources, Apple is planning a major new addition to their Apple Store Genius Bars; an addition that will change the way the company handles Genius Bar support,” Mark Gurman reports for 9to5Mac.
“When an iOS device user comes to the Genius Bar with advanced hardware issues that are deemed unrepairable via software, these users commonly find Apple willing to replace their device with a working unit,” Gurman reports. “Many users find themselves in situations where they are unable to backup their device prior to their Genius Bar appointment.”
Gurman reports, “Whether the reason be time, location, or something else, Apple is planning a solution for this issue. Currently being prototyped inside of Apple’s top-secret ‘future’ Apple Store labs near the company’s headquarters, a place where peaks into Apple’s retail future have leaked from in the past, is a wireless server system for Genius Bars that will automatically, securely, and temporarily store user content.”
Read more in the full article here.
[Thanks to MacDailyNews Reader “Dan K.” for the heads up.]
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