“Steve Jobs has been famous for his willingness to interact with customers via email, issuing terse and sometimes surprisingly candid answers to users’ questions and complaints on occasion. With Tim Cook now officially taking the reins at Apple, some have questioned whether he has any interest in similar interactions with customers,” Eric Slivka reports for MacRumors.
“Cook has clearly been flooded with emails over the past few days, many of which have offered him congratulations on his new position. Notably, Cook does seem to be taking the time to respond to those emails, suggesting that he may indeed be interested in personal communication with Apple customers,” Slivka reports. “Most of the responses so far seem to have been of a simple nature thanking the senders, although some have included a bit more detail relevant to the senders’ content.”
Slivka reports, “Jobs of course remains as Chairman of Apple’s board of directors, and his email address presumably will remain active. It is unknown, however, if he will continue to answer customer emails sent his way now that he has stepped down. Jobs does not appear to have answered many emails, if any, in recent months, and thus he may have already stepped away from that communication channel.”
Read more in the full article here.
[Thanks to MacDailyNews Reader “Fred Mertz” for the heads up.]
[Thanks to MacDailyNews readers too numerous to mention individually for the heads up.]