Some Time Capsules sold between approximately February 2008 and June 2008 may not power on or may shut down unexpectedly after starting up.
Time Capsules with serial numbers in the following range may be affected: XX807XXXXXX – XX814XXXXXX.
If your Time Capsule falls within serial number range above and it does not power on or shuts down unexpectedly after starting up, it may be eligible for repair or replacement.
If Apple or an Apple Authorized Service Provider confirms that your Time Capsule is affected, Apple will repair or replace it free of charge.
More info in the full article here.
This is a Quality Program, NOT a recall. The iPhone 3G power adapter was a recall.
Finally. I hope it doesn’t take two years for lord Jobs to recall his defectively designed iPhone 4.
Consumer Reports has reversed themselves and now cannot recommend the new phone because it doesn’t send or receive a signal if you hold it like Steve holds his.
Mine falls within that range, but it’s never given me a problem.
Here’s Hope = paid troll
Too late for me. I already have repaired the power supply on mine after it completely died by changing some blown out capacitors.
It is working fine since then.
@Jim-TIV
Why don’t you go to Consumer Reports’ video explaining their testing protocol for the phone and then come back and apologize for calling me a troll. I’m not a troll. I’m a victim of Apple’s arrogance and stubborn refusal to admit their poorly designed antenna that results in a fatally flawed device.
I’m just waiting about another week before returning mine hoping that Apple will agree to do something about fixing the hardware problem in what is otherwise a really cool phone. The problem is it doesn’t work and Consumer Reports has clearly explained why.
@ Here’s Hope
Then take it back.
@Here’s hope
I’ve got the iPhone 4, and it works flawlessly for me. So don’t assume it’s some big design failure or fatally flawed, that’s hyperbole.
I agree Hope, take the phone back!
Do it now, and beat the rush.
I don’t like your attitude, or the fact that you can’t contain your bitterness, which shows when you refer to SJ as lord and Apple as arrogant.
If enough people come forward, Apple will take decisive action. But if everyone following your lead takes a wait and see approach, then nothing happens!
Here’s hoping you take action for a change, instead of whining, waiting for others to do the heavy lifting.
I think I was affected, but mine got replaced because it exhibited the problem within the warranty period. It simply got exchanged at my friendly neighborhood Apple store when the unit was deemed defective.
@Here’s Hope
My phone works just fine. I am sorry to hear that yours does not.
However, please don’t call my fully-functioning piece of equipment “fatally flawed.” It is not.
I don’t quite get the antenna thing. With a digital signal, you either have a signal or you don’t regardless of the number of bars. It isn’t like an analog signal. Just like if your flat panel tv loses signal, it pixelates and with a phone, it is a no go. I never did hear that people were dropping calls but just that they showed less bars. Maybe I am wrong but it seems to be an awful lot of fuss about not much especially when the fix is so simple. Probably what is going to happen is that Apple will provide each user the case that they currently sell for $29.95 and is actually worth about 50 cents.
@rw: I hate to tell you this, but EVERY RF signal is an analog signal. It may have digital encoding, but the actual radio waves are always analog.
The actual radio waves have a whole range of signal strength and quality; the antenna can only receive the analog radio waves. It all comes down to whether the signal can be decoded into something that makes sense. (ie. you can either digitally decode the analog signal or not.)
The disaster story thread in Apple’s Time Capsule support forum is one of the longest threads ever grown. Previously (before Apple doctored it), it had over 100,000 views and thousands of posts. It is clear to see that Apple completely whiffed with the Time Capsule design. The failure rate of these products has reached Xbox levels. Apple should be trashed for causing so much pain and misery by selling a defective BACKUP device.
Hello? Can we talk about the Time Capsule please?
I’m hoping my currently working device (falling within the affected serials) will be replaced if it should fail outside the warrenty period. Apple has replaced both a ballooning laptop battery and faulty power adaptor (both past their warrenty) for nothing in the past. I’ve been more than satisfied with the service I’ve received so far.
This reminds me of how my Cube began turning itself off and on randomly a few months after I bought it. It turned out to be a problem with the sealing of the on-off button to the plastic case. Apple repaired it for free (including overnight shipping on both ends), but it kinda made me sad because my Cube seemed to have a personality all its own when it would turn on and off randomly. I got over it though.
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Now, it’s getting up on 10 years.
Recently my Time Capsule bricked – no indicator light at all. Refused to respond to factory restore.
Even though it was significantly out of warranty, Apple replaced it at no charge and even provided free shipping. Now that’s customer service!
BTW, my new iPhone 4 is performing flawlessly with no sign of “Death Grip” symptoms.
It’ll take more than a whiney ingrate (e.g., Here’s Hope) to dissuade me of Apple’s commitment to superb customer service.
The “Victim Mentality” is one of the real problems with the U.S. Self-proclaimed victims of the 21st century not only want compensation, they want to come out ahead on the deal.
Apple has offered a full refund. Take the darn thing back and go somewhere else. I am an Apple shareholder and I am willing to take the hit. Please buy Windows and Android stuff so you can complain to them.