Apple has begun accepting pre-orders for their stunning iPhone 4 via Apple Store Online.
Apple Store Online and/or AT&T servers (AT&T is always sooo great at judging needed capacity) are currently experiencing tremendous sluggishness.
MacDailyNews pre-order attempts have resulted in timeouts or worse: During the eligibility checks, where we assume that Apple needs to talk to AT&T’s server — why do we imagine a lone Dell Dimension sitting unattended in an AT&T server room trying to handle this demand? — nothing seems to happen, plus entered data is lost and has to be re-entered constantly.
Finally, we got our orders through at approximately 9:01am EDT.
MacDailyNews Take: If this is due to demand, Apple’s got a nice problem to have – unless it’s incompetent AT&T’s fault yet again in which case Steve Jobs should consider finally waking up, smelling the coffee, and dealing with the fiasco that is Apple’s U.S. carrier problem.
AT&T has botched every iPhone launch. AT&T is uniformly unprepared and habitually under-capacity, but they are quite excellent at tarnishing the Apple brand. Wake up, Steve! Hellooo, Steve?
AT&T has proven to be incapable and unworthy of serving your customers, Apple. For years. What, if anything, are you going to do to correct the problem, Mr. Jobs? AT&T is a joke that ceased being funny in 2007.
If this is somehow not AT&T’s fault, we do not apologize to AT&T because they continue to suck regardless. If this debacle is Apple’s fault: Time to get on the ball and deploy some more Xserves, boys and girls.
Are you having the same difficulties pre-ordering your iPhone 4 online via Apple Store Online? If so, please let us know below. While you’re at it, let Apple CEO Steve Jobs know, too:
Add this most-recent SNAFU to Apple’s list: Apple Inc. needs a bit of a tune up – June 08, 2010