“Yes, I know you’d rather frame your fight with Apple as a high-minded crusade for freedom, but your customers think differently,” Bott writes. “When I hear fellow PC users talk about Flash these days, I hear the exact same frustration and exasperation I heard during Vista’s first year on the market. That is not the kind of word of mouth you want.”
“And make no mistake about it, those concerns are real,” Bott writes. “Was Steve Jobs exaggerating when he called Flash the biggest source of crashes on the Mac? Maybe a little, but I bet he has some pretty grim statistics to back that statement up.”
MacDailyNews Take: Yes, he does have crash report stats to back it up. Therefore, Ed, our logic-impaired friend, Jobs was not exaggerating: Adobe Flash is the biggest cause of crashes on the Mac.
Bott continues, “I discovered yesterday that Internet Explorer crashes on my wife’s PC once or twice a day.”
MacDailyNews Take: Ed obviously hates his wife. Or he’s too ignorant to understand what he’s doing to her. Seriously, would a loving husband who professed to be a techie inflict Microsoft Windows and Internet Explorer on his wife? Of course not.
Bott continues, “Look, Apple and Microsoft say you have reliability and security problems with Flash Player. A whole lot of my readers say the same thing. And so do I. We’re all sort of waiting for you to acknowledge that the number of times people have a negative experience with Flash is too high. Until you address that elephant in the room, no one is really interested in hearing much more about openness and freedom.”
Bott writes, “The big question for Adobe is whether they can shut down the complaints about Flash by delivering a product that ‘just works.’ Oh, and at the same time stake out a future for a Web running on HTML5. Good luck with that.”
Full article here.