“Because the problems began with the latest update, it may seem reasonable to assume that the update is to blame, but it’s not. In fact, everything is working exactly how it’s supposed to be, according to Apple,” Dalrymple reports. “‘iPhone OS 3.1 is working properly with Exchange Server 2007,’ Apple representative Natalie Harrison told CNET News. ‘We added device encryption information to the data that can be managed by IT administrators using Exchange Server 2007. The policy of whether to support iPhone 3G, in addition to iPhone 3GS, which always has on-device encryption, on Exchange Server 2007 is set by the administrator and can be changed at any time.'”
Dalrymple reports, “What this means is that iPhone OS 3.1 now properly identifies itself to Exchange 2007 as having hardware encryption, and that’s what is causing the problems for iPhone and iPhone 3G users… If you use the new iPhone 3GS, you won’t notice any change. Apple’s newest phone is equipped with hardware encryption, so it will meet the requirements of the Exchange server when identifying itself.”
“If you already upgraded to iPhone OS 3.1 on an iPhone or iPhone 3G and connect to an Exchange 2007 server, you can ask that the IT admin turn off the hardware encryption requirement for those devices,” Dalrymple reports. “Company IT administrators who require hardware encryption to access Exchange 2007 will need to decide whether they want older iPhones to access their servers. If so, they will need to configure Exchange to not require encryption from the iPhone and iPhone 3G.”
More info in the full article here.
Apple to older iPhone users-
“Turn and face the Exchange changes,
(Oh, look out, you rock-n-rollers)”
I have no idea what they mean by that….
Yeah, I can see how that conversation goes with the IT sysadmin:
“Can you turn off the requirement for hardware encryption now that iPhone OS 3.1 outs my phone as not hardware encrypted?”
“No.”
@cogitoergomac
100% Spot on. Or you get that stupid reply, “thats why we don’t support Macs or iPhones”
I am so happy I don’t have to deal with Exchange at all.
OK, so can 3G users donwgrade to 3.0, at least until they can scrape the dollars together to buy a 3GS?
@cogitoergomac
Most probably is that they have not turn on the hardware encryption requirement. Remember, they are Microsoft boys using Microsoft servers.
I have always been able to connect to our Exchange 2003 server with Mail in Mac OS X and from the iPhone. Now neither connects; last connection was Sept 8th. Did turning on access to 2007 kill everything else? This happened when I installed Snow Leopard and 3.0.
Anyone know what’s going on.
@Troy: your wish.
In all my IT-life, I have found Windows administrators to turn on options that turn perfectly cross-platform protocols into MS-only.
They have a tendency to use options and software add-ons that are specific to their platform, without regard to compatibility with the outside (more standards-aware) world.
FYI, the same goes for ANY phone that does not support hardware encryption, not just the iPhone. That also includes most Windows Mobile devices as well.
Anyone that seriously thinks corporate IT is in love with Microsoft is living in the past. That ship has sailed. These days there is enormous pressure to be cross-platform and avoid vendor lock-in.
Open standards is where it’s at. Those not willing to retrain have already found themselves out the door.
@TT
Don’t want to be a Redmond man
Ch-ch-ch-ch-changes
(turn and face the strain)