“Apple has scored highly in a recent Which? round-up of desktop PCs. The Which? Desktop PCs: Best Buys survey found Apple clean winners, beating well known brands such as Asus, Acer, Compaq, Dell, Hewlett-Packard, Philips and Sony,” Nick Spence reports for Macworld UK.
MacDailyNews Take: It’s really not a very fair fight.
“Apple was awarded 94% in the ‘Customer score’ section, with Sony in second spot with 80 per cent and Novatech in third with 79%,” Spence reports. “The customer score is derived from owners’ overall satisfaction with their brand of computer and whether they would recommend the brand to a friend, says Which?”
“Under ‘Reliability’ Apple 85%, with ‘not available’ ratings for Sony and Novatech. Apple scored four out of five for ‘Support’ while Sony received two out of four,” Spence reports. “According to Which? – “Apple gets an impressive 91% in our customer satisfaction measure.”
Full article here.
That’s a really goofy looking headline, if you don’t realize that Which? is like Yahoo! in that they have a punctuation character as part of their name.
This is not news. The really news is that it was actually in the news, but any Mac user has knows this for years.
The switchers even agree. In fact I think they are bumping up Apple’s over all customer stratification numbers.
Realibility ratings for Sony and Novatech not available?
Isn’t it amazing how highly satisfied Mac users are with their $500 Apple logos??
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I never really look at the logo, but I sure do like my iMac and my Macbook Pro.
I had to look up Novatech. I’ve never heard of them before. Apparently they are doing something right if they are beating out HP and their ilk in customer satisfaction. It’s no surprise that Apple is on top. Their stuff isn’t perfect, but they stand behind it better than any other company I’ve dealt with.
The Apple logo hasn’t failed me yet!
Obviously Which? is another outlet for MAC cultists, which is probably the #1 thing I can’t stand about MAC. MAC’s rabid fangirls who don’t know anything about computers, but everything about spending too much money for proprietary toys keep me a happy and satisfied Windows user. Take that, Which? dorks.
Your potential. Our passion.™
Zune Tang,
Your posts have gotten progressively more hostile. Is it that you are getting frustrated with your inferior technology? Are you looking longingly at the “MAC” and wishing you were cooler than Lauren so you could get one?
Come on over to the light, it’s calling you.
That is why it really is Microhoo? not Microhoo! for m$/yahoo combo…
Imagine that!
Apple makes great computers and has great customer service and satisfied customers.
How can a company that thinks like that possibly succeed?
I remember reading a Which? ‘definitive computer guide’ a few years ago which pretty much ignored the Mac’s existence so this is a great turnaround from a still very influential publication.
Zune Tang is a bellwether.
And the (MSFT) barometer is falling!
For those of you who don’t know, Zune Tang is a Mac user. His whole act is satire. If you connect the dots properly you see it. Or if you have come to this site as long as most of us you get it. He/she is either TT, Chrissyone or Cubert. There are a few other posso’s, but those are me three favoraite candidates.
Apple wins in all surveys. What’s new with that?
Who the fuck is Novatech?
@ MadMac–
If you’re wondering why people are staring at you, it’s because you’re the only one not in on the joke.
Lauren and gang must have their panties in a twist. It’s OK ladies, too bad you can’t appreciate value, quality and style. Go back and back to pay more to MS and their partners-in-crime.
And Hello, Mr. Turner. You have time until Fall to get both your feet out. Don’t speak prophetically about any “single greatest phone call” and make fun of it.
This one right here must feel like the “single greatest slap on the face” all year! At least, it should.
@aka Christian,
You think HP tech support is good? I admit it’s been about three years since I had to deal with them but they were worse than Dell back then.
Apple does do a great job with Customer Service.
Costello: Who gave Apple 1st place in that survey?
Abbott: Which?
Costello: The survey about desktop PCs?
Abbott: Which?
Costello: The survey about desktop PCs?!!!
Abbott: I’m trying to tell you, Which? did
Costello: That’s what I’m asking you…!!!
Which? is a very well respected organization here in the UK for providing independent reviews of goods and services.
http://en.wikipedia.org/wiki/Which?
For Apple to get the top spot is a major coup.
http://www.which.co.uk/ (unfortunately a subscription is required)
Duh?!
We Mac heads have been financing almost 100% of all R&D;of personal computers.
I for one, don’t mind doing some charity for the brainless masses of sheep that buy non Apple computers.
@January 24, 1984
“Zune Tang is a bellwether. And the (MSFT) barometer is falling!”
nothing to do with the weather, per se!
Wikipedia: Bellwether, the term is derived from the Middle English bellewether and refers to the practice of placing a bell around the neck of a castrated ram (a wether) leading its flock of sheep :-()
sorry! so sorry! I can’t, just can’t look at the name Zune Tang now without going baa ouch, baa ouch :-() oh help!