“In a note to clients Thursday, UBS Securities analyst Maynard Um noted that Apple’s iPhone is making some inroads in the enterprise space and that they’re coming at Microsoft’s expense,” John Paczkowski reports for AllThingsD.
“‘We believe Apple is likely gaining some iPhone traction in enterprise with 19 of top 100 Fortune 1000 companies having iPhones deployed,’ Um wrote. ‘However, we do not think this is a displacement of solutions such as BlackBerry but, rather, believe it is likely at the expense of other Microsoft Exchange capable smartphones,'” Paczkowski reports.
Paczkowski reports, “Um sees great opportunity in this trend, as long as Apple is willing to step up its game a bit. ‘In order for Apple to gain greater traction in the enterprise market,’ he writes, ‘the company must overcome some issues including providing 24×7 customer support, providing more future product roadmap details (to allow large enterprises to build ahead and prepare), provide alternatives to OS upgrades solely from iTunes desktop application.'”
Full article here.