Forbes offers up seven iPhone 3G disappointments (and one of them is even completely valid!)

“Apple’s new iPhone promises to be 4.7 ounces of awesome,” Brian Caulfield writes for Forbes.

“It will do everything the iPhone does well–surfing the Web, serving up music and movies, and letting you flick through your voicemail messages with a fingertip–only faster and cheaper,” Caulfield writes.

“Yet imperfections still lurk, in spite of Chairman Steve Jobs’ maniacal attention to detail,” Caulfield writes. “Even before its release, there are some niggling issues–some minor, others major–that make the iPhone a mere gadget, just like any other.”

Caulfield’s “Seven iPhone Disappointments” are:

1. Cost. The iPhone (starting at $199) “will cost $160 more over two years than the original iPhone because AT&T put together a pricier data plan for the phone to help it subsidize the up-front cost of the handset.”

MacDailyNews Take: A very minor “disappointment.” Where’s the Forbes article that explains why cheapo Windows PCs actually cost more than Macs in the long run once you figure in antivirus subscriptions, lost time attempting to fix problems, etc.? The lack of such a valuable Forbes article is more disappointing that the fact that Apple has priced the iPhone to appeal to the short-attention-span/instant-gratification mentality that’s so prevalent today. Newsflash for Joe and Jane Six-Pack: “No Payments ‘Till 2012!” still means you have to pay – and more than you would have vs. simply paying full price upfront. It’s only disappointing that Apple has to cater to short-term thinkers. That’s why the iPhone is so “cheap” upfront, but really costs about the same as it always has (really a little bit more because it is 3G capable, after all).

[UPDATE: 7:30pm EDT: In response to Julio Ojeda-Zapata below: People to whom $6.67/mo. matters at all certainly shouldn’t be buying an iPhone.]

2. No Flash.

MacDailyNews Take: As iPhone users from day one, we first thought Caulfield meant flash, as in: brief bright light — for the iPhones’ camera. That ought to tell you exactly how disappointed we are that Apple has spared iPhone the battery draining, bloated Adobe Flash “experience.” We’d rather have a flash for the iPhone’s camera, than Flash for the iPhone.

3. No Replaceable Batteries.

MacDailyNews Take: This one’s been around since the debut of the iPod. It’s almost as bad as the “nobody wants all-in-one computers because the monitor can’t be easily replaced” blather. The market has already proven that replaceable batteries are not a disappointment; at least not enough of one to curtail sales. If replaceable batteries really mattered, Apple would have changed to them in iPod long ago, not started making notebooks with them (MacBook Air). Caulfield writes, “Hardcore road warriors don’t have time to stop and recharge their phones. Instead they carry their batteries with them…” Just Google “external battery for iPhone” and you’ll find Caulfield’s “disappointment” is without merit at least 50 times over. The minority who need external batteries are free to purchase them. Apple’s right not to build them into devices, raising the cost and increasing the thickness for everyone else.

4. Video Recording.

MacDailyNews Take: This one would’ve been Caulfield’s best one yet — If third-party developers hadn’t already enabled video recording for Apple iPhone last year:

Direct link via YouTube here.

5. No Cut-And-Paste.

MacDailyNews Take: This one actually is a disappointment, although we don’t think that’s going to last much longer. It’s already been and being tackled by third-party developers (here’s an example) and we hear that Apple’s working on the official cut/copy/paste, too, for release in an upcoming iPhone software update. At the very least, Apple, can we have Keychain for iPhone?

6. No Multimedia Messaging Service.

MacDailyNews Take: Caulfield’s really getting warmed up now. With this one, we completely agree. Turn on MMS, Apple. We’re tired of crap phone owners sending us images that require us to memorize obscure usernames and passwords (no official cut and paste, yet), navigate to some website and type them in to see their crap phone photo(s). Just enable MMS already, Apple! In the meantime, crap phone owners, just email us the photos instead, okay? Thanks.

7. No Voice Dialing.

MacDailyNews Take: Coming soon! See: Stop tapping and start talking: Nuance unveils speech recognition prototype for Apple iPhone – June 10, 2008.

Full article here.

[Thanks to MacDailyNews Reader “Eric” for the heads up.]

68 Comments

  1. Actually the video one is valid. The fact that the video came out last year should be a clue– it’s on a jailbroken phone. In fact there’s no way to do this on an iPhone without resorting to unsupported APIs. And doing that is a quick way to get barred from Apple’s iPhone app store. Third-party developers might enable video recording, but those apps will not make it into the official channels anytime soon.

  2. On the first cost item, you did a little tap dance (excellent form) and totally bypassed the issue. What do Macs and PCs have to do with anything? What about the fact that the service plan actually DOES make the iPhone more expensive over time? For people watching their budgets, this is far from a “minor ‘issue’ “.

  3. I don’t get the outrage that the iPhone data plan is more expensive. AT&T;spends billions of dollars to build their 3G network and they’re expected to charge the same amount that they did for Edge?

    On Sprint and Verizon, the 2G CDMA data service comparable to Edge was called 1xRTT. It was dirt cheap compared to their data plans today. Why did they increase in price? Because Sprint and Verizon spent billions of dollars building EV-DO 3G networks and started charging a lot more to use them, especially with smartphones and PDAs.

    Any person who thought the iPhone data plan would remain at $20 is a moron.

  4. @ Julio Ojeda-Zapata

    The plan cost more because 3G data networks cost more. For all those people that complained about the lack of 3G in the first iPhone, now they have it and they can, rightfully, pay more for it. Its only in America that consumers want phones at such low prices forcing carriers to make the money back over the life of the plan. In Europe its completely different. People pay $400+ for a phone up front and spend much less over the life of their plan.

  5. I shouldn’t speak of 1xRTT in the past tense. It’s not dead. Like Edge, 1xRTT still supplements the EV-DO network by acting as a backup where 3G isn’t available.

    Also, 1xRTT is 2.5G. Typing posts on the mobile version of MDN is weird in that the box won’t let me see what I’ve typed. It keeps bouncing down whenever I try to scroll up.

  6. @JEG

    ” … Off the subject but does anyone else get annoyed by Intuit’s ads on MDN for a POS product that isn’t available on the mac?… “

    Totally agree.

    But check out that Cricket Broadband offering in the right column. But, as the Cricket website states, “Cricket Broadband is compatible with the Windows 2000®, Windows XP® and Windows Vista™ operating systems.”

    No Mac support but the dream marketing team at Cricket gets together and someone says, “Lets place banners on Mac related blogs. Who knows, maybe some of them still have pc’s lying around. Hey, don’t laugh! I’m totally serious!”

  7. I actually agree with Caulfield on every point except replacable batteries, I want MMS, Flash, lower price, VoIP AND a better friggin camera..yeah I have a cam but I dont want to carry it with me everywhere I go, I want decent photos with my iPhone and I am not gettin ’em right now.

    Having said that..I wouldnt trade iPhone to any other *cough* mobile phone in a million years.

  8. The funny thing is that I keep finding things that I would change about my iPhone, if I could.

    It’s actually a bit of a paradox though, because this isn’t because the iPhone is “bad,” but because it’s “good,” actually.

    None of my previous phones can hold a candle to my iPhone.

    My iPhone is so awesome, that it causes me to seek for perfection, and let’s be honest here, as good as an item can ever be, there is always room for improvement. Otherwise, we’d still be on iPhone 1.0.

  9. I have a blackberry curve which I like very much (8310) but I can name more than 7 things which are very bad but I know the new operating system due this summer will improve some of the things. They do not make a perfect pda but I think the Iphone will some day come very close the curve is very good but the ui is very bad.

  10. I’m getting the iPhone when the new one comes out. The “no way to replace the battery” argument is just too weak, with the quality of batteries nowadays. The LG PM-325 that I’ve had for over 2-1/2 years now with Sprint has never had to have the battery replaced. Almost everyone signs a two year contract. Barring defects, this is a non-issue.

  11. A thought on Copy & Paste: Maybe the reason they are having difficulty delivering this is Jobs insistence on “no verbs” on the iPhone OS. So how do you select a chunk of text and then not have a separate action (verb) “Copy”?

  12. He makes some valid points. I can’t begin to tell you how pathetic it is that after a year, the iPhone still doesn’t have a universal landscape keyboard (something the tech pundits ALWAYS miss when drawing up these lists of complaints), copy & paste, MMS and video recording. I am very disappointed in Apple for leaving such gaping holes in the iPhone’s armor.

    However, the uproar over the price increase is invalid. It’s not a sneaky way to recoup the subsidy, they just charge more for 3G like every other carrier (at least in the US).

  13. “You want a camera flash more than Adobe flash support? Who writes this crap?”

    someone who a) knows what a POS flash is and b) has had to take pictures in a dark place?

    @R2 universal landscape keys! totally agree. and the fact that the pundits always miss it shows that they have never used one….

  14. I don’t understand the $160 more argument.
    $10 more a month than before for 2 years…
    10 * 24 = $240
    The iPhone price dropped $200.
    My math shows 3G is just $40 more. The voice plans remain the same…
    Help me see the logic please, I’m feelling really dumb.

  15. If Apple hangs everyone’s moon with it’s first major upgrade, then what are you going to get to complain about in the future?
    I am sure Apple thought about a landscape keyboard before any of us did, along with a battery draining flash for both camera and annoying web ads. The cut and paste issue is as perplexing as why Apple won’t show their OS on TV. Let’s give Apple room for some future feature upgrades. I believe that 3g has to really be in concrete before they release iChat.
    It is important for future upgrades and I believe they have some of these on the backburner on purpose.

  16. its $10 more for the internet plan AND At&t;cut the 200 texts that was previously on the iphone plan. so thats $10 (internet plan) x 24 (months in the contract) + $5 (200 text plan, also the cheapest texting plan) x 24 (again months) = $360 – $200 (the lower cost of the new phone) = $160 more over the contract that someone would have to pay in comparing the 2 iphones.

  17. The Flash issue IS an issue. I cannot tell you how many times I have been somewhere and someone will use my iphone to pull up a web site they want to show me. At least 80% of the time, it uses flash, and it cannot be viewed. This is a major disappointment for such a great product. Yes yes yes, flash is bloated, battery draining, etc etc etc. BUT, the majority of a lot of websites USE it. At least give us the option to enable the plug in or not. I’m sorry, but this argument is about a no brainer as Apple enabling MMS messaging. The majority of the people use it, so MAKE IT HAPPEN. That doesn’t mean it’s right, or the best, but it is what it is. Sometimes Apple is a little too thickheaded for it’s own good.

  18. In regards to:
    7. No Voice Dialing.

    You can do this with the iPhone. It costs $5 a month. You sign up for the TellMe service (ironically owned by Microsoft), and then you call into that to use voice services.

    I even created an app (not really much of an app) called VADr (voice activated dialer) which you can put on your iPhone home screen. You click that, and then it dials into TellMe which then provides voice services. You can call people or ask for all kinds of stuff like stock, news, sports, etc…

    However, what would be nice is if the iPhone had a voice-command-listening mode so that you could just say “iPhone” and it would wake and be ready for any voice commands (including other apps).

    Imagine driving and having this happen:

    User: “iPhone”
    iPhone: “Yes user”
    User: “Check email”
    iPhone: “You have one new message in your work account and 2 new messages in your Yahoo account”.
    User: “Summarize Yahoo”
    iPhone: “You have 1 new message from Mom. You have 1 new message from New York Times”
    User: “Read new”
    iPhone: “New message from Mom sent today at 2pm. Son, when are you ever going to settle down and…”
    User: “Stop”
    User: “Show music”
    User: “Show playlists”
    User: “Play Beatles”

  19. @MacSlut: Did you ever use a PowerMac 840av back in the mid 90s? I remember voice-controlling it to launch apps, etc. It was very cool and would be even nicer on the iPhone, I’m sure.

  20. When I come across the name ‘Reality Check’ I move right along to the next post.
    What wretched pathetic individual wastes his time trolling Apple fan sites?
    Oh yes, a Micros**t victim.

    “You have come to a sad realization. Cancel or Allow?”

  21. I had a friend try to convince me his instinct was better than my iPhone, after assuring him he was wrong, he completely unknowingly asked me to send a pic from my phone. It was simply embarrassing. Turn on MMS! My biggest complaint!

  22. I am still waiting for them to go with someone other than the evil AT&T;. AT&T;has horrible service where I live and when you need to contact their customer service they are horrible. We were with them when they were Cingular but had to switch due to their horrible service! Also, my LG 1400 always made the speakers it was anywhere near hum and the monitor display mess up on a CRT. I guess its the GSM Network. I wish Steve Jobs would open the iPhone for everyone now that AT&T;has broken the contract!

  23. The list is going to be much larger on the Canadian version of the iPhone, With Rogers fill our pockets now or Fill our pockets later Data Plans, it will be impossible for the average (IE Not Loaded like Ted Rogers) users to be able to use the features built in at $50.00 a Gb you can send e-mail (if that is allowed), watch a couple of you tube videos (if that is allowed), send a couple of text messages (if that is allowed), I keep saying if that is allowed because the restriction Rogers places on the so called unlimited data Plans doesn’t allow for much, in fact as of now you can only brows the WEB using there Internet Browser, NOT GOING TO HAPPEN on the iPhone.

    Rogers Plan Notes.
    “Important: Plan includes unlimited on-device mobile browsing using the Rogers Mobile Internet Browser only and is only available on select Rogers certified devices (PDAs such as Blackberry or Windows Mobile devices, PC cards and non-Rogers certified devices are not eligible). Data usage incurred on ineligible devices or while tethering (use of device as wireless modem) or while using applications is subject to pay-per-use charges of $15/MB for the first 5MB, $10/MB for next 5MB, $5/MB for next 10MB and $0.50/MB thereafter. Data usage incurred while using certain Rogers approved applications may be included in the plan. 36-month term commitment required for Rogers Vision bonus eligibility.”

  24. “We’re tired of crap phone owners sending us images that require us to memorize obscure usernames and passwords … navigate to some website and type them in to see their crap phone photo(s)”

    OK, so how do I do that? I’ve been sent MMS photos and of course I get nothing on my iPhone. My account at http://www.wireless.att.com doesn’t show any options for viewing received MMS messages.

    re: video recording. I tried the DreamCatcher Video Recorder trial version. Audio won’t stay in sync with video, making the app almost worthless.

  25. @Macaday
    “…Whhooohhooo ‘Reality Check’ seems to have his knickers in a twist…”

    Interesting variation on an old expression. I have always heard “knickers in a knot” or “panties in a pinch”. Googling the term lists your variation as well as “panties in a wad”. And says it originates in Australia. I had always heard it used by Southerners–that being Southern USA, not the Southern Hemisphere.

    Please pardon my off topic post.

  26. My biggest requests:

    1. Universal landscape keyboard (can’t believe this isn’t done)
    2. Louder ringtones (I often don’t hear my iPhone in my pocket and sometimes don’t notice the vibrate because it’s weak as well)
    3. Universal copy, cut & paste
    4. Voice dialing
    5. Sync iCal tasks and Notes with Mail

    Things I don’t care about:

    1. Video recording – the camera isn’t good enough for decent recording anyway
    2. MMS (don’t use it, so don’t care)
    3. Flash for Safari
    4. Replaceable battery. iPhone 3G has a longer battery life. I had replaceable batteries in my RAZR phones, etc., and never had a spare. Keep a charger cable in your car/laptop bag and plug your phone in between destinations. Who the hell keeps spare batteries all charged up anyway?

    Things that would be nice additions but not necessary:

    1. Flash for camera (better keep that charging cable handy)
    2. MMS. I don’t use it, but there’s no reason for it not to be there.
    3. Ability to transfer photos from digital camera to iPhone for storage (frees up memory card on camera). Better than hauling your laptop around, and you can even post them online if you have a Me.com account.

    Other stuff:

    1. Quit bitching about AT&T;. None of the other carriers are any better or any worse. I had a Verizon Wireless RAZR phone which Verizon specifically disabled the ability to download photos to your computer unless you bought Verizon’s proprietary software to do this. The same phone on other carriers allowed you to browse and download via Bluetooth, but not VZW.

    2. Quit bitching about the extra $10/mo. for faster data access. You pay extra for high speed cable/DSL service, right? Why? Because it’s newer and FASTER. In the computer world, anything faster costs more. Shut up and deal with it. It’s still an unlimited data plan for $30/mo., which is much better than some carriers give you on their crappy phones, and Apple and AT&T;helped pioneer the inexpensive, unlimited data plans.

    3. Quit bitching about iPhone shortcomings. It’s a convergence device, which means compromises have to be made. No replaceable battery but thinner case. 3G data speeds but higher monthly fee. No video recording or camera flash, but camera parts are smaller so thinner case and less weight. Price is $199, but you get a handheld computer.

    If the iPhone doesn’t fit your needs, then don’t buy it. Constructive criticism is encouraged, but whiners and moaners need to STFU.

  27. @Bazza

    That’s right. NO mms messaging. Apple seems to think it’s mail program is better. An for EMAIL, it is! But COME ON ALREADY! The entire world uses mms messaging. This is the equivalent of buying a brand new Porsche and having 1st gear not function. FIX IT NOW APPLE!

  28. The reason that AT&T;have increased the rate is because the 3G is more expensive – more data, more bandwidth.

    What, you thought that GPS and 3G and the SDK was all going to be FREE?

    I guess you must be used to free pirate copies of windows…..

  29. @Bazza

    “…We say “knickers in a twist” in Oz.
    We don’t usually use “wad” and “knickers” in the same sentence…”

    Where is/what is Oz?

    Nobody that I know of uses those two words (“wad” and “knickers”) in the same sentence either nor did I. Or maybe I’m missing the joke.

  30. @bizlaw
    “Quit bitching about AT&T;. None of the other carriers are any better or any worse.”

    How true. The quality of your carrier’s signal depends on where you use your phone in relation to that carrier’s cell phone towers. The signal quality varies widely among locations and carriers. In other words, comparing carriers is a meaningless exercise except for a particular location. Luckily, I happen to live in an area where AT&T;’s signal is probably better than any other carrier in the area–in fact it is excellent.

  31. @ Joe
    Oz is Australia. Sorry, should have said panties. Panties, knickers, they’re all the same to me.
    Wad is an Australian colloquiallism for…
    Well, actually, I’d rather not say…

  32. my biggest disappoint is the plan price increase. i was all set to move in aug — i have $35 sprint plan ($50. with data, i don’t have data now). i was liking the idea of buying the phone and paying $59. now i’m out.

    fell sorry for me,… c1?

  33. Who needs copy and paste? I mean if you get an email with the word “Supercalifragilisticexpialidocious” in it. We Mac users should be smart enough to retype it on our notes from memory!!! ” width=”19″ height=”19″ alt=”grin” style=”border:0;” />

  34. Hey bizlaw I don’t know when you were with Verizon but with phones that use CDMA you can just use a program called bitpim to sync your pics to your pc or use a data card or send them to yourself in a pic message or e-mail them to yourself. Software with Verizon is by no means a necessity.

    All I know is ATT’s signal is horrible in our home in Al and when I went to Ohio my Aunt and Uncle who had ATT had no signal and couldn’t use their phones while I and my family enjoyed plenty of signal. True it will be different everywhere you go, but with Verizon’s signal being so much better and the phones not making speakers buzz like the evil GSM network. I’m sticking with Verizon until Steve Jobs gets smart.

  35. I agree with everything on the list except cost and the replaceable battery issue. What made everyone think that the cost would remain the same when 3G capabilities were added to the iPhone?Does broadband cost the same as dial-up? No! That goes the same for Edge and 3G. The 3G data service is faster therefore its going to cost more. $30 is the same price for 3G on many other AT&T;phones. For many other phones you have to pay an additional monthly fee for GPS service. That’s included in “unlimited data” on the iPhone. If an additional $160 payed over a two year period (or $6.67 a month) is too much extra to pay, then you shouldn’t be buying yourself an iPhone in the first place.

    By the way, replaceable batteries are never going to happen unless Apple finds a way to include one without it fattening the iPhone or ruining its external design.

  36. @Kase:

    Verizon has been notorious for ‘crippling’ their phones features, and using them as YA leverage point on your wallet. The basic reason why freeware software like ‘bitpim’ exists is because the cellphone companies themselves weren’t interested in providing that to their customers.

    And insofar as GSM’s “evil buzz”, well Verizon ‘s CDMA simply does not work in some places outside of the USA … for example, all of Europe. Thus, if you want to take a vacation someplace other than Cancun Mexico (or some other Caribbean spots) and you want a phone, you’re going to have to rent/buy a second one in order to get something that runs on GSM. Verizon used to sell a ‘world phone’, but when I looked into it a few years ago, it was cheaper (and lighter, etc) for me to carry a 2nd phone than their horrible brick.

    -hh

  37. Brian Caulfield really hit this nail on the head.

    With the exception of saying that 3G service is going to cost more than EDGE, he didn’t mention anything at all that’s less than a year old news.

    As a blogger who routinely fills a page with useless crap for free, I find it annoying to read drivel masquerading as analysis from respected news sources.

  38. Mr. MobileMe said:
    “Its only in America that consumers want phones at such low prices forcing carriers to make the money back over the life of the plan. In Europe its completely different. People pay $400+ for a phone up front and spend much less over the life of their plan.”

    Well, chalk me up as an American who hates subsidies of all kinds (phones, oil companies, airlines, farmers, light rail, etc.) I was expressing my loathing of HAVING to buy a subsidized phone with a contract to the various cell phone reps well before the iPhone came out. I’m not disputing your over-all claim, but not everybody in America is as short-sighted as you are painting.

  39. I read an article the other day where the author made it clear why replaceable batteries were so important for Windows Mobile users. Apparently it is possible to so completely lock up a Windows device that the only way to restore it, is to remove the battery.

    Luckily for us, Apple put in a ‘real’ shutdown/restart hardware button so we don’t need to remove the battery in order to restart the iPhone.

    But I would like Cut/Copy/Paste

  40. OK, people who are “feature” obsessed are just not thinking right.

    If Apple could put in a foo feature but it would drain battery or simply not live up to the level of quality of the rest of the phone’s user experience what should they do?

    Just add it because a crappy foo is better than no foo at all?

    No, if Apple can’t put in a foo feature that is not up to the standards of the rest of the user experience the only thing they can do is to leave it out until they come up with a better implementation.

    That is the difference between anything from Apple and almost all other consumer products.

    Even something as obvious as cut and paste. Why be “disappointed” that it wasn’t in there? Obviously Apple understands the importance of cut and paste (since they practically invented it), but they also understand how something as “simple” as cut and paste will affect the entire user experience and so until you get it right… please Apple, leave it out!!

  41. From what I understand–and I may be wrong–AT&T;will be keeping the “old” iPhone plan. So you can get the old plan on the new phone. Sure, you won’t get 3G speeds, but you’ll probably end up with much better battery life.

  42. The FLASH (Both camera & safari), Video Recording, CUT & Paste, MMS, Battery are ALL LEGITIMATE ISSUES.

    Its embarrassing when people inquire about how great the iPhone is and you have to tell them oh, by the way, it can’t do Video Recording or MMS, No the Camera doesn’t have a flash like your blackberry – here stand under the light … oh yea, and that web page won’t load properly b/c the browser doesn’t have the flash plugin.

    Then its like … and oh yea, I can’t forward you that SMS text b/c the phone doesn’t do SMS forwarding and it doesn’t have cut and paste… I’ll ask my buddy with the PALM Treo to forward you the SMS text and the MMS message…

    It like asking a Hyundai Sante driver to tow my Hummer out of a ditch…. A VERY EMBARRASSING Experience for an iPhone owner!

  43. 15 years of cellphones, laptops and PDAs and never, not once, have I come across anyone who ever carried a spare battery for anything. And I did laptop tech support for the military at one time and currently work for a company that has about 60 cellphones on the go. Again, no one now and no one I have ever met has carried an extra battery for anything.

    The “user replaceable battery” complaint is retarded baseless whining. Anyone who thinks this is an issue for anymore than about 8 people is an idiot.

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