Sprint hemorrhaging customers; lost 337,000 last quarter

“Sprint Nextel Corp., the third-biggest U.S. mobile-phone company, reported a 77 percent drop in profit and cut its forecasts for next year after losing the most subscribers since at least 2005,” Crayton Harrison reports for Bloomberg.

“Sprint lost 337,000 contract customers, the most since it bought Nextel Communications Inc., amid complaints about dropped calls and poor reception,” Harrison reports.

“Sprint ceded market share to AT&T Inc. and Verizon Wireless, the top two wireless carriers. San Antonio-based AT&T added 1.2 million contract customers in the quarter, while Basking Ridge, New Jersey-based Verizon Wireless signed up 1.7 million,” Harrison reports.

“AT&T benefited from new handsets such as Apple Inc.’s iPhone, which has the features of an iPod music player,” Harrison reports.

Full article here.

30 Comments

  1. Step 1) Steal land from Indians
    Step 2) Give free right-of-way to railroads
    Step 3) Plant fiber in right-of-way
    Step 4) Create Southern Pacific Communications (“Southern Pacific Railroad INTegration”) …S.P.R.I.N.T.
    Step 5) After MCI breaks-up AT&T;long distance monopoly, tag-along in footsteps and get rich as GTE SPRINT.
    Step 6) Expand into wireless and team with Nextel.
    Step 7) Get crushed by Apple/AT&T;locomotive.

  2. Sorry guys, I just renewed my contract with Sprint. Picked up a new Palm Centro as well. Not quite as cool as the iphone, but I get live NFL Network, live streaming radio, I can use my bluetooth to move files, and I got AIM, MSN messenger and Yahoo messenger all built-in. I got all of that for a helluva lot cheaper than an iPhone. I’m not switching anytime soon.

  3. Well, good for you, Nick.

    Everyone has their priorities, and you have clearly identified yours. If iPhone doesn’t butter your bread, Palm is definitely the next best choice and I’m sure you’ll be happy with it.

    Perhaps next time, in two years, iPhone and its features will grow hot enough to motivate you to switch. (and I’m only talking here from the perspective of an Apple stock holder…)

  4. What Sprint needs is something like Verizon’s V CAST. Maybe call it S CAST. Those 337,000 customers will come crawling back because of the quality of the content. Better yet would be to put it all on a Windows Mobile based phone. That would be cool.

    A sure recipe for success would be to become a very close partner with the folks at Microsoft. What’s more portable than music and video on a cell phone and who is better to deliver it than Microsoft? Sprint, you know what to do.

    Your potential. Our passion.™

  5. Nobody cares cuz yall are too smug to admit you’re getting ripped off and att has ZERO content. I’ve worked for apple, love the computers, hate windows, but I’ll pass on att and the iphone. Explain to me why the iPhone costs more, has similar hardware, and yet I can do more on my palm for less money? ex: why would they not allow you to really use bluetooth for more than a headset? Imagine how cool it would be to connect it to your car audio system wirelessly. And content: what does att offer? Sprint? disney channel, cartoon network, nfl network, etc.

    so, who cares? I sure do, I get my money’s worth.

  6. @ Nick Holla

    You go girl.

    You I-phone lemmings hear what Nick is saying? His Palm Centro is CHEAPER, and if there’s one thing us Windows enthusiasts know it’s that cheaper is always better. Cost should be the first criteria when evaluating technology purchases, then you need to factor in whether Microsoft has implemented their awesome technologies in the product. The winners are the ones that are Microsoft-based, and are cheap. Then you’re good to go. My 2¢.

    Your potential. Our passion.™

  7. @Nick Holla & Zune TrollTang,

    I wonder why I cannot sell My Camel’s milk even though it is a third the price of Cow’s Milk…..Could it be because it causes people to fart????…….I would have thought that farting is as natural as breathing since some of that air has got to leave the body through some orifice!!!

  8. I have had a Nextel phone from work for several years….Their service is better than years ago but still is the worst for dropped calls etc…I live in ATL and can’t believe the large numbers of areas with no signal and the fustration of a non-functoning device….I would never even consider one personally. I think many people feel the same way and now that you can take your # with you…My company is actually gravitating away from them and I am lobbying for a iphone… Hope I get one. As I often say 2 cans and a string is better than Nextel…..

  9. Y’know, I’m reading some of you hollering about network content. I don’t have an iPhone… yet. When I finally get one (I’m just patiently waiting for bigger storage capacity/capability), I figure that music, movies, shows, photos, games (all loaded on the iPod part) AND the internet are going to be all the content I need.

    Buuuuut, to each their own, eh?

    MDN word: “you”… You decide the content you want.

  10. Count me as another who paid to drop them like a bad habit. It was all worth it though within the first minutes of activating and using my iPhone. Activation was seamless with iTunes and the phone is just kick a$$.

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