Clockwork: Microsoft can’t even get Daylight Savings Time right

Apple Store“Thousands of Microsoft customers are running into problems understanding and applying the myriad Microsoft Daylight Saving Time (DST) patches required in order to keep their Windows, Exchange Server and other systems up-to-date when DST takes effect on March 11,” Mary Jo Foley blogs for ZDNet.

Foley reports, “Microsoft’s online DST chat room — which Microsoft is currently keeping open from 6 a.m. PST to 9 p.m. PST to handle customers’ questions — is full of customers who can’t get their DST patches to work. Microsoft support phone lines are jammed with users with DST problems.”

“‘The workstation patches are easy, the stand alone Outlook tool is no big deal. If you’re running Exchange and you try to run the Exchange update tool 930879, good luck. It’s a crap shot,’ said Microsoft customer Paul Marsh,” Foley reports.

Foley reports, “Users with Windows 2000, Exchange 2000 and Exchange 5.5 — products that are no longer in mainstream support and thus are no longer covered under standard Microsoft support agreements are realizing that they need to pay Microsoft $4,000 in order to obtain DST patches for these products.”

Full article here.

[Thanks to MacDailyNews Reader “JadisOne” for the heads up.]
Thousands of Microsoft customers running into problems is clockwork.

If they haven’t already, Windows-only suffers should be coming to a sad realization. Cancel or Allow?

MacDailyNews Note: On February 15, Apple released free Daylight Saving Time Updates for Mac OS X 10.4 Tiger and 10.3 Panther which addressed recent changes in the way Daylight Saving Time will be observed in the U.S. and Canada beginning in March 2007 and includes the latest time zone information for the rest of the world.

Apple’s Daylight Saving Time Updates are available via Software Update and also as standalone installers:
• Daylight Saving Time Update (Tiger): http://www.apple.com/support/downloads/daylightsavingtimeupdatetiger.html
• Daylight Saving Time Update (Panther): http://www.apple.com/support/downloads/daylightsavingtimeupdatepanther.html

Daylight Saving Time Fix 1.0 for earlier versions of Mac OS X: http://www.versiontracker.com/dyn/moreinfo/macos/32030

Related article:
Apple releases Daylight Saving Time Updates (10.4 Tiger and 10.3 Panther) – February 15, 2007

68 Comments

  1. I LUUUUVE it. What a bunch of suckers.

    It is about time the Real World understand that Windows is not cut for it. The biggest scam and joke on IT scenario.

    Welcome to the social-ly impaired IT experience.

  2. Funny.

    If I’m not mistaken, Apple patched that a week or so ago (without me having to shell out thousands of dollars for a patch).

    “Users with Windows 2000, Exchange 2000 and Exchange 5.5 — products that are no longer in mainstream support and thus are no longer covered under standard Microsoft support agreements are realizing that they need to pay Microsoft $4,000 in order to obtain DST patches for these products.”

  3. -Installing M$ patch to fix DST issues: Free*

    -Hiring IT professional to install M$ patch to fix DST issues: $150/hour

    -*Realizing that M$’s patch is not Free to patch your version of M$’s product: $4,000.00

    -Final, and unsettling, realization that you should have swithced to Mac: Priceless

  4. Point being, Apple only released the patch for 10.3 and 10.4. Not 8, 9, 10.0, 10.1, or 10.2. Now I understand that those OSes are no longer being supported, but how much effort does it take to write a 500k DST table? Oh wait the 10.4 DST table was 9mb.

    When are we going to eliminate this Daylight Savings fiction and go to year-round Summer time.

  5. Any patch does not really matter all you need to do is have your system clock mac or pc look at a online clock server and when you turn on your machine it will match up the time correctly for your time zone. End of Story

  6. Squak

    erm… unless I’m mistaken, timeservers specify one single time that the client system adjusts to local time based on the client’s selected time zone.

    Therefore on Sunday morning, my unpatched system will obtain the time from the server, and adjust it to EST, rather than EDT, and I’ll be an hour behind.

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