Apple posts support article: iTunes unable to import copy-protected audio discs

Apple has posted a support article, “iTunes: Unable to import copy-protected audio discs.”

Symptom: iTunes is unable to import (“rip”) tracks from certain audio discs that have a copy protection system.

Products affected: iTunes, iPod

Solution:
1. Make sure you can import tracks from other audio CDs with your optical drive. If you can import tracks from other CDs, make sure the disc is clean and free from debris and scratches.
2. If the disc contains additional multimedia, the disc may have been created in a way that does not allow the audio portion to be imported into iTunes. You should contact the manufacturer of the disc for additional assistance with these types of discs.
3. Certain audio discs may contain copyright protection mechanism that prevent users who do not have appropriate rights from reproducing the contents of the discs on other media. You should contact the manufacturer of the audio disc for information on the type of disc provided.

http://docs.info.apple.com/article.html?artnum=75182

Related articles:
New copy-protected CDs are Apple iPod incompatible – August 04, 2005
Sony BMG and EMI try to force Apple to ‘open’ iPod with iPod-incompatible CDs – June 20, 2005
New Sony BMG copy-protected CDs lock out Apple iPod owners – June 01, 2005

33 Comments

  1. Although I have not tried it myself, I have heard numerous reports that this DRM is only effective for windoze versions of iTunes. If you are on a Mac you can rip with no problem – at least for now.

    Yet another reason to buy a Mac.

  2. I believe that iTunes (and iPods) are so popular these days that the record companies should be required to put a big sticker on their CD that says “This CD will not work with iTunes”. That way, if I want to buy one then I’ll know better. I never even really listen to CDs anymore. I put the CD into my Mac, rip to iTunes & put it on my iPod.

  3. If you’ve really got to have the music, and it’s rip-protected, just get yourself a copy of WireTap Pro from Ambrosia Software. Then … play the song through your Mac’s sound system, recording it into a quicktime file. Then drop the quicktime file into iTunes.

    MDN Magic Word: involved … as in, it’s not an involved process.

  4. may contain copyright protection mechanism that prevent users who do not have appropriate rights from reproducing the contents of the discs on other media

    What they don’t say, though perhaps they should, is may contain copyright protection mechanism that prevent users who do have appropriate rights from reproducing the contents of the discs on other media

    Basically, they’re treating legitimate people as though they are criminals in order to prevent criminal behaviour in others. Of course, the poeple intent on criminal behaviour are just going to give up at the first hurdle.

    Buying from iTMS is not the answer for those who would rather remain DRM free. Just plain not buying protected CDs is the answer. Maybe logging messages with musicians too saying, “I’d have loved to have bought your last album, but I thought being treated like a criminal was too high a price to pay, so you’ll have to go without your royalties until I can buy something that retains my fair use rights.”.

    (OK, so I’m in the UK, and fair use is a US thing, but you get the idea)

  5. I have a Dell Inspiron that I bought before I discovered Macintosh. Before I got my iBook though, I used iTunes for WIndows on my Dell. I can tell you this: the CD’s that wouldn’t work on iTunes for Windows do work in iTunes for Mac. I only ran into a few though (Velvet Revolver’s Contraband is the only one I can think of at the moment). As for the latest CD’s from Sony/BMG, none of those interest me, but as Bill Gates (MDN reader, not the other one) said, they work fine on his Mac.

  6. This is a bunch of labels producing popular cd’s using M$ draconian copy protection format.

    It could be argued that Apple ignored the need for copy protection for cd’s, but Apple doesn’t want to appear evil like M$.

    Quoting Steve Balmer “We will make our DRM harder and harder”

    The music can be copied, first it has to be imported on a PC using M$ software and then a audio cd burned which can be ripped using iTunes.

    Another method is to use a older copy of WinAmp and the Output Stacker plugin on Win machines which while one plays the songs will record the sound into a high quality Mp3 format. This method is also good for ripping off subscription based music.

    Another method is to play the cd on a quality player and record the input via the audio channel on Mac’s.

    If you don’t want to bother with all that, just visit AllofMP3.com and download the music in the format of your choice.

    Apple doesn’t want to play in the low margin market. The whole object of Apple’s lower offerings is to get you to buy a PowerMac.

    When you get one of these puppies and a decent Apple monitor your in computing heaven.

  7. Like notatotalsucker said;

    When iTunes is;

    1. Uncompressed and 2. They can post original Jewel case artwork and inards so I can have at least a near ‘original’.

    I’ll consider iTunes as something more than a quick grab of a tune I can’t find on vinyl/cd (read: not very many)

  8. I think the purpose of this support note is to get a flood of complaints sent to the record labels who produce this crap. I hope a lot of angry people return the CDs from wherever they bought it, making retailers hesitant about carrying such discs in the future due to the cost of returns.

  9. Hywel is on to something. Maybe we could contribute more…

    I’m sending a (kind) message to you [your musician of choice] basically stating, “I’d have loved to have bought your last album, but I thought paying my money and being treated like a criminal was too high a price to pay. So, you’ll have to forgo your royalties, until I can buy something that retains my Fair Use Rights.

    Perhaps I won’t go to your show either, as I won’t have a reference to what you might play. Then there’s no point buying that $40 T-Shirt or $15 poster either. What would be the point? If enough people in my hometown felt that way, you’d remove us from your tour plans. If enough hometowns were removed…

    The RIAA is hurting you, thru me – but you have the goldens eggs.

    I won’t cheat you – by downloading your music – but I won’t pay for non-Redbook discs. I want to put music on my iPod — SIMPLY, and I don’t want these fake CDs destroying my car or home CD player.

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