“Is the thought of loading your CD collection onto that little white box called the iPod enough to scare you back to vinyl? You aren’t alone. As Apple Computer’s popular MP3 player becomes a mainstream must-have, it’s only natural that the ranks of techno-deficient iPod owners will continue to grow,” Seth Porges writes for BusinessWeek.
“And where there’s a demand, someone is always ready to help. A slew of books and services has popped up to take the intimidation factor out of the iPod,” Porges writes.
Full article here.
People having trouble understanding the iPod don’t need to pay to have it done – they need a friend that will walk them through the process.
Unfortunately this takes a bit of time and repetition. Have them get a stack of CDs and let them load a few. Then show them how to set up a smart list – have them do a few. Then have them sync their iPod and select music. Then start over with a few more CDs.
Helping someone learn means having them do it time and time again. Repetition. But when they learn how to do it they will be able to do it for a long time. That’s what being a friend is all about – not just giving them a 5 minute lesson that will be forgotten tomorrow.
Ken,
Some people – my friend being one � might have a two year old Windows laptop.
I showed her how iTunes worked yesterday – one hour end-to-end.
Her problem is the [B]twelve[/B] minutes each disk takes to convert.
KEN sez:
“Helping someone learn means having them do it time and time again. Repetition. But when they learn how to do it they will be able to do it for a long time. That’s what being a friend is all about – not just giving them a 5 minute lesson that will be forgotten tomorrow.”
Ken, you are absolutely right.. and sitting down with them is the best way.
I spend a lot of time helping/training/troubleshooting my friends computer problems. But I’m usually forced to do it over the phone. Which is a lousy way to do it.
It’s very hard to get them to see what is in front of their face, and understand WHY they are doing it, and having them remember. They get frustrated and start feeling stupid, and begin to concentrate all of their attention on trying to prove why the computer is at fault.
Doing it in person has to be the best way.
david vesey
KEN sez:
“Helping someone learn means having them do it time and time again. Repetition. But when they learn how to do it they will be able to do it for a long time. That’s what being a friend is all about – not just giving them a 5 minute lesson that will be forgotten tomorrow.”
Ken, you are absolutely right.. and sitting down with them is the best way.
I spend a lot of time helping/training/troubleshooting my friends computer problems. But I’m usually forced to do it over the phone. Which is a lousy way to do it.
It’s very hard to get them to see what is in front of their face, and understand WHY they are doing it, and having them remember. They get frustrated and start feeling stupid, and begin to concentrate all of their attention on trying to prove why the computer is at fault.
Doing it in person has to be the best way.
david vesey