Why is iPod doing for Apple what the Mac couldn’t?

“Some pooh-poohed the assorted colors of Apple Computer Inc.’s iPod mini as frivolous, but the digital music players are a smash hit and have become fashion accessories in and of themselves. Beyond being just a nifty way to listen to music while riding on a bus or working out at the gym, the iPod mini’s eye-pleasing design in five metallic colors has made it a reflection of the user’s personality, analysts said,” Duncan Martell reports for Reuters.

“‘They are a point of differentiation for the individual and they’re almost a status symbol,’ said Tim Bajarin, an analyst at Creative Strategies. ‘Because of the colors and its small size, it really is an expression of personality.’ Phil Leigh, an analyst at Inside Digital Media, says: ‘Even though those white ear buds aren’t really that great, people want to wear them with an iPod so others know that they’re carrying an iPod,'” Martell reports.

“And while the larger, white iPods that are about the size of a deck of playing cards have been a huge success, it’s the smaller business-card-sized iPod mini that has resonated with the digerati and could spawn design innovation in other compact digital music players, analysts said,” Martell reports. “‘We can only hope,’ Bajarin said. ‘I would hope that Apple’s innovation in industrial design spills out to the rest of the industry.’

Full article here.

MacDailyNews Take: Why are the Mac and Mac OS X not recognized by analysts as innovations that they would hope would spill out into the rest of the personal computer industry? Why is the iPod achieving for Apple what the Mac can’t seem to do? Perhaps because the general public has not been shown effectively by Apple what Mac OS X is and what it can do? Hopefully, the iPod’s halo effect will open more eyes to Apple quality and lead people to consider buying a Mac for their next computer. If Wintellites like their Apple iPods so much, they’d absolutely love Apple’s Macintosh computers running Mac OS X. Unfortunately, Apple is treating Mac OS X as some huge secret for some unknown reason. Will Windows computer users/iPod owners make the leap on their own without Apple giving them a push to Mac OS X?

33 Comments

  1. When was the last time you saw a TV Ad advertising the various solutions available on OS X and a Mac? Apple Retail stores are divided up into solution centers. It works. And, Apple needs to advertise how well the digital liestyle integrates with OS X. It burns me whenever I see a HP comercial showing how easy it is to connect a digital camera to an HP notebook. Hello Apple!

  2. The reason the iPod is so much more successful (in terms of market penetration) than Macs are is that people tend to buy what they’re familiar with. With respect to MP3players, they’re not familiar with anything, so they’ll look at all the options, and Apple has done a good job of developing a product that competes well in that market. With respect to computers, almost everyone *has* a wintel machine (and most have a sizeable investment in software that runs on that platform), and they well therefore consider only wintel machines when they’re shopping for a new computer.

    I suspect there aren’t that many people who have comparable MP3 players who ‘switched’ to an iPod. Getting people to switch from a wintel computer to a Mac will require more than just having marginally better hardware, a kick-ass OS and great software. It’s going to take brilliant marketing. The switch campaign was a good try, but it doesn’t appear to have worked very well. As much as I hate to admit it, I think they should spend some of that 4 billion they’ve got in the bank on a marketing blitz to coincide with the release of the G5 laptops. In general, I like Apple’s low-profile marketing, and their focus on just developing insanely-great products that sell themselves, but to get some of the vast herd of wintel-using sheep to consider the Mac (and enormous numbers of them would find current Macs much better computing platforms than the systems they’re used to), Apple is going to have to overcome some serious mental inertia.

    Cheers

  3. Posted this already but this thread is more appropriate: Concerning switching, people face a psycological problem common to a variety of similar issues.
    Some of “us” have invested a lot of effort in learning about and struggling with the steaming heap of dung that is Windows in all its flavors, and I think that it can be very hard to accept that such a huge amount of suffering was almost completely pointless and avoidable … so “we” hold on to the belief that Windows is essential, in order to keep the illusion that our suffering has brought us to some position worth being in, so that we can maintain “our” sanity. In the meantime “we” drive others insane by forcing them to share “our” continued suffering.

    This does not and has not happened with a music player: if it was bad you put it in a drawer and forget about the all issue because you’ll listen to the music otherwise.

  4. Nothing even comparable: the Mini sells because it is a BMW. If it was a Peugeot it would not sell.

    The iPod does not sell because it is Apple. Some has to look twice and realize it is not a brand by itself: “wow, Apple does that?”

  5. The mini sells because hairdressers make enough money to buy them and because retro is in. Same for the Beetle. If it was a Pug, it would sell. Maybe not in the US, but in Europe it would. In the UK, it sells despite being a BMW. Many who would drive a Mini wouldn’t dream of driving a brash cock of a BMW. They betray the ethos of the original cars.

  6. Perhaps Apple is holding back on advertising the Mac until it feels it has a compelling case that Wintel users/Wintel IT would appreciate? For substantial switching, Mac desktops need to be competitive on price (Mac servers and latops already seem to be), the lower-end models need to be competitive on speed/bus (except for dual G5s, they’re often not), and there needs to be a headless low-price model. Only THEN will Wintel users even listen to arguments re quality, experience, security, etc. I switched from Wintel to my PB for the security, the software, and the portability of the 17″ notebook, but I am not typical of Wintel users. For example, I don’t care about minor speed differences since all I really do is work with text, spreadsheets, iLife, and surf the web (though MS Word on the Mac is, annoyingly, MUCH slower, probably due to the software). Apple absolutely CAN do what is necessary. Maybe they don’t want to waste money until they have the pieces in place–my sense is the speed issue will be addressed by G5 gains over the next year.

  7. Man, I didn’t know that minis were made by BMW. I just figured a Brit car maker had finally done something right. Silly me. Now I know, mini driver = more money than brains. I just suspected it in the past.

    And, can I get an editor? “Why are the Mac and Mac OS X not recognized as innovations by analysts that they would hope spilled out into the rest of the personal computer industry?”

    Perhaps because MDN and apple share copy checkers? I dunno.

  8. Did anyone else find that Elijah Wood (Lord of the Rings) was incredibly powerful in the prepared video during the last major Steve keynote, when he was describing iPhoto passionately and wide-eyed? It was all genuine, too. Maybe if Apple created a few OS X commercials with that sort of thing, along with a few other celebrity endorsements and accolades from people with high credibility they could make a little more headway with this largely undiscovered gem. I’ve always considered the majority of the consuming public to be sheep; they either do what everyone else is doing, or they need to be lead by celebrities or the superficial heroes in their lives to try something new.

  9. ipod is a fad and apple is not being able to take advantage of it because of lack of products. competition is bringing out new products – may not be as good- but one non-puchase of a mini ipod because of no pods available is bad news

  10. I think it was seeing iTunes on a Mac that drove iPod sales to Windoze users, then the iPod itself. And before these came the collections of mp3 files accummulated during the Napster era. My guess is that the latter inspired Stevie to make insanely great products.

    I’d trade my bimmer for a Mini, but I need that 5th seat. Anyway, the MX5 drives better’n both.

  11. Reason Number One and Two as to why iPods sell like crazy and iMacs don’t.:

    1.) If you wore your computer as a keyfob, more iMacs would be sold. Especially when the first ‘candy colored’ iMacs were announced. No one at school, work, or the gym KNOWS you have an iMac. So you get no ‘instant cool’ factor from it. If you bought a BMW but everyone SAW a Chevy instead BMW would sell a lot fewer cars.

    2.) Money… someone else brought this up.. Anything under $500 is an impulse buy for a lot of people. Especially if its a video or audio product. Almost everyone can splurge on in iPod. It’s a cheap luxury. iMacs are over $1000. More than a grand is a psychological barrier, even if the iMac has more value. This is a factor I’m not sure that Jobs or Apple understands. Probably because he is rich and doesn’t worry about a few hundred bucks. I have male friends my age who have had computers for over a decade, Wintel computers. They don’t have firewire, and are not sure what it is. The fact that an iMac has that and many other things built-in doesn’t cut any ice with them.

    They look at the megahertz and the price. If it’s over a grand it’s a hard sell. They don’t look at iPhoto, iMovie, the ports, the ease of use, the FABULOUS OS X.. these are not considered. Unless of course they SWITCH and then rave about it, when they get it.

    If Apple kept the quality, but stripped out a lot of these values (free software) and offered an iMac at under a grand I think it would make a difference.
    Then offer the same iMac with these features over a grand. Believe me, they will walk into an Apple Store thinking they are going to buy the UNDER a grand model, and walk out with the more expensive one.

    DV

  12. Apple should do more advertising showing PC users all the things they can do so simply on an Apple with included software that even if they are able to do them on a PC will be very complicated to do and often involve purchasing more software to be able to do so. A quick demo so to speak that showed things like:

    1. downloading digital photos to iPhoto and editing them
    2. downloading content from a digital movie camera and editing it
    3. purchasing songs with ITMS and putting them on an ipod
    4. Pop up blocking and spam filtering
    5. Expose’

    The digital photo element is key I think. This is an incredible growth area in the PC industry and many potential first time digital camera purchasers are frightened off because they don’t think they will be able to understand the complicated process. I set my mother up on an eMac and showed her how just hooking up the camera autolaunches iPhoto and there is just one button to push to download the pics and she is now fully confident she can perform this operation ” width=”19″ height=”19″ alt=”grin” style=”border:0;” /> (She is 77 years old by the way)

    Apple commericals are great and artistic but I think even just a few “nuts and bolts” examples would sway a lot of customers to the Mac platform.

  13. The cool video with Elijah Wood that “ed” was referring to is located at http://www.apple.com/ilife/video/

    I made a demo CD that I give to friends that don’t know anything about the Mac. On it, I have this video, the OS X demo video ( http://www.apple.com/macosx/video/ ) as well as the latest PC versions of QuickTime and iTunes for them. I also have a folder of previous Apple commercials… most are still very relevant today.

    You can talk and talk and talk all you want about Macs, but nothing hits them as hard as these videos.

  14. Apple needs the old iMac back, in a differnt form. They also need to take some of this cash from the ipod, and advertise iLife (which in turn will be advertising OS X). I mean, c’mon how fun would it be to come up with an advertising campaign for iLife?!?

  15. “Why are the Mac and Mac OS X not recognized by analysts as innovations that they would hope would spill out into the rest of the personal computer industry?”

    I think it is because ‘analysts’ are already prejudiced against the Mac and biased toward Microsoft. Many don’t even know how to use a current version of Mac OS X (if they had use Macs, it was around System 7). Not many people who call themselves analysts understand what Mac is about and what it represents to computer (Mac and Windows) users. Most expect computers to be complex and hard to use, users to be satisfied with good enough and prices to reflect the commoditization of the computer. Coolness is a non-factor in their eyes.

    iPod is a break from their normal way of thinking. It was something in a new market. Coolness, ease of use are factors. Relatively high price is alright for a fashionable object. Of course, not many think that way, but enough people do to give slightly favorable reviews and opinions. Even the normally Apple-hating IT people like iPods.

    So, I think the difference is prejudice, ignorance and bias and iPod has less baggage in its history than OS X.

  16. Good Post Nobody!!

    Precisely!

    Everyone thinks they know what the current Mac is about.. so it’s a not a big wow for them. Unless of course if they they USED one.

    Walt Mossberg (bless his heart) from the Wall Street Journal was going negative on the Mac 6 or 7 years ago.. NOW he raves about the laptops, software, iTunes, iPod, etc. And the Wall Street Journal reaches more people than the New York Times. He’s an example of an honest journalist who kept using equipment even when he was prejudiced against it. And when it got WAY better he told the truth. Were there more like him…

    But the iPod is totally new and blows everyones mind, and has no real competition.. There was a day when Macs were 25% of the ‘marketshare’ and probably more as an installed base. And then they WERE expensive,, The first Mac I bought my son the LC, with a monitor, was about $2700. The crappy H-P printer was $600. But then windows ‘caught up’

    So NOBODY sez “So, I think the difference is prejudice, ignorance and bias and iPod has less baggage in its history than OS X”

    Preeeeeecisely. But now Apples got 50-70% of the market, and sooner or later the competition will stumble into offering something as good as the iPod. Unless Apple is nimble enough to stay ahead, but keeping a relatively good price.. If the competition can do something ‘good enough’ for a low price, well, who knows.

    I wouldn’t want to be calling the shots for Apple. They are riding the tiger.

    dv

  17. “Why are the Mac and Mac OS X not recognized by analysts as innovations…”

    Because analysts could give a flying funk about innovation. What they care about is whether lots of people want the product or not, and whether even more people are going to want it tomorrow. There is no objective reason to believe that Mac sales will increase substantially, and the fact that Mac sales lag behind market growth readily demonstrates this.

    Apple has a great little software suite included with any Mac purchase–PC users are always dumbfounded when I show them these things–“What do you mean you don’t get popups?” “To make a CD of your photos you just hit burn?” “That’s all you have to do to make a song?” And show them Microsoft Office chugging along happily, etc. etc. Of course, I have to show people because Apple would rather run ads that explain nothing other than the fact that their products look neat.

    Compare that with the iPod–very simple, very direct–people don’t know the details, but basically know what it does. “Oh, that’s a music player, right?” Yes, it is.

  18. DUH! How long does it take to ‘port’ a song to AAC?

    How long does it take to ‘port’ software?

    *ding ding ding

    And for god sakes.. stop wishing that ‘other companies catch apple’s innovative spirit’ or some BS.. they will copy apple at every turn and rip off their customers in the process, don’t worry!

  19. Trevor7578, re: emac = old imac updated

    “Bill buys a new Mac, volume three: how did it ever get this confusing?” has some good explanation and speculation about that.

    Personally, I think it’s time to retire the iMac name (which I don’t have any sentimental attachment to), putting an end to the eMac vs. iMac “confusion”. My hunch is that’ll happen with the announcement of whatever replaces the current iMac model (which didn’t get updated along with the eMac, iBook, & PowerBook), possibly at WWDC. That could well be the system I eventually end up with, but last week I bought an eMac (possibly to arrive Friday) because I couldn’t wait that long and my wife gets it after I upgrade.

  20. Which would you rather have — a “solution” or an “accessory”?

    Okay, wait, step into the shoes of the typical culture-buzz consumer and out of the shoes of the techy MacHead reading this post, and NOW … which would you rather have?

    Why iPod and not OS X?
    1) You can’t strap OS X to your arm to show off while at the gym,
    2) By default, OS X doesn’t come in lickable colors,
    3) “i” factor beats “X” factor in a self-absorbed culture, and
    4) iPods are Windows compatible, OS X isn’t

    (No, don’t gimme that Virtual PC argument. VPC I/O sux, iPod beats it hands down cross platform)

  21. finelinebob: unfortunately I think you are not mistaken.

    To the average Windows user OS X is *just* OS 9+1. Same old same old. And what they know about OS 9 is actually OS 7.

    Which brings us to one questions many asked but none has the answer to it: Apple does not spend a word about OS X, currently it is all iPod. Seems to give substance to Steve Jobs once saying he is not interested in reaching the average Windows user Joe. And to me sounds like he is saying: I do not want to see an Apple computer in the hand of a dull clerk, a grey suit. The 1984 ad is finally a lie: keep the zombies where they are. Red pill and Blue pill is a personal choice, not a massive operation.

    Maybe he opes that if the iPod act as a pill for someone fine, glad to *liberate* the chap, if not, well, s/he deserves Windows.

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