Apple has reached such a scale that makes the current customer service model unsustainable…
Tag: Genius Grove
Apple no longer replacing older Macbook Pro units needing battery service with newer models
Apple has informed Genius Bar employees and Apple Authorized Service Providers that it is actively…
Apple’s biggest launch of the year may have been last week or something
Look back in a few years’ time and I fancy you’ll find that this launch seems like…
Angela Ahrendts puts her stamp on the Apple Store
Apple began pushing a new retail concept on Tuesday aimed at getting customers to visit their stores…
‘Today at Apple’ bringing new experiences to every Apple Store
“Today at Apple” will launch worldwide in May, with sessions in every store…
Apple is overhauling its stores, and wants them to be the new Starbucks, says Angela Ahrendts
A complete retail overhaul, one that will make Apple the new Starbucks, according to Angela Ahrendts, Apple’s senior vice president of retail…
Angela Ahrendts brings luxury to Apple’s flagship stores
Apple has unveiled new concepts for its flagship retail stores in a transformation led by Angela Ahrendts, the former Burberry chief executive…
