A Washington, D.C., resident recently received a startling text message that claimed Apple Pay had already charged him $8,250, with a second identical charge set to go through automatically in only 35 minutes, Fox News’ CyberGuy Kurt Knutsson reports. The message, which appeared to come from “Apple Pay Account Services,” instructed him to call a toll-free number immediately, reference a case ID, and “verbally kill” the pending transaction—or risk losing the money forever.
The recipient, identified as Paul C., wisely paused instead of dialing. He forwarded the message for review rather than engaging. The text is a classic example of a high-pressure callback scam designed to create panic and push people into contacting criminals posing as support agents.
Key Red Flags in the Message
Several details immediately signal fraud:
• The text arrived from a +44 number (United Kingdom country code), yet directed a U.S. recipient to an unrelated 855 callback line.
• Dramatic, unprofessional language such as the account having “hemorrhaged” money, a “catastrophic fraud event,” a contactless limit “crushed” to $0, and the need to “verbally kill” a charge. Legitimate financial alerts use clear, straightforward wording.
• Vague and nonsensical merchant descriptions, including an “agricultural processing surplus in Stockton, CA” and a “payday lending chain in Modesto.”
• Internal contradictions: the message claimed the contactless limit was already blocked at $0 while simultaneously warning that another large contactless charge would auto-approve shortly.
• Every instruction funneled the recipient toward calling the provided number. It never suggested checking the Wallet app, the bank’s official app, or the phone number printed on the physical card.
The 35-minute countdown is intentional. It creates just enough urgency to discourage careful verification while still giving the target time to place the call.
How the Scam Typically Unfolds
The text is only the bait. Once someone calls, the person on the other end may claim to see the account activity, request personal details, card numbers, Apple Account information, or one-time verification codes. In some cases, scammers push victims to install remote-access software so they can view the screen or guide transactions. Other variations involve claims of an oversized refund that must be “returned,” or instructions to move money into a supposedly safe account.
Similar Apple Pay-themed texts have previously put victims at risk of losses in the five-figure range.
How to Verify a Suspicious Charge Safely
Never call a number that appears in an unexpected text. Instead:
- Open the Wallet app on your iPhone, select the relevant card, and review the Transactions tab.
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Check the full history in your bank or card issuer’s official app.
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If anything looks wrong, call the customer-service number printed on the back of your physical card.
Apple has noted that Wallet does not always show complete transaction history for every card, so the bank remains the most reliable source.
Reporting and Next Steps
If you receive a similar message:
• Take a screenshot that includes the sender details.
• Report it as spam/junk in the Messages app, then block and delete the conversation.
• Forward the text to 7726 (SPAM).
• Email the screenshot to reportphishing@apple.com.
• File a report at ReportFraud.ftc.gov.
If you already called the number or shared information, hang up immediately. Contact your bank or card issuer through official channels to secure the account. Change any passwords that may have been compromised, enable or confirm two-factor authentication, and remove any remote-access software that was installed. Place credit freezes if sensitive personal data was shared.
Simple Habits That Reduce Risk
Slow down when any message imposes a tight deadline. Verify activity only through channels you already trust. Never read verification codes aloud or grant remote access to someone who contacts you first. Keep security software updated, limit the personal data available on people-search sites, and consider identity-monitoring tools if you have been targeted repeatedly.
MacDailyNews Take: This particular scam relies on fear and urgency rather than sophisticated technology. The best defense remains the same: pause, ignore the callback number, and check your accounts yourself through official apps or the number on your card.
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[Thanks to MacDailyNews Reader “Fred Mertz” for the heads up.]