“Western Digital has confirmed it is working with Apple to address a OS X Mavericks-related bug that’s wiping out data stored on some external drives, telling me that: ‘the occurrence rate of this event has been very low,'” Jonny Evans reports for Computerworld.
“WD has already warned customers that in some cases people who have WD software (WD Drive Manager, WD Raid Manager and/or WD SmartWare) installed on a Mac upgraded to OS X Mavericks can lose the data they have stored on their external drive.,” Evans reports. “The good news, according to the company, is that (in most cases): ‘Should this occur, the data on the product can likely be recovered with a third party software utility if the customer stops using the device immediately after the OS X Mavericks upgrade.'”
Evans reports, “The company says the problem comes only when specific conditions are met”
Read more in the full article here.
Related article:
Warning: Some external drives experiencing data inaccessibility after OS X Mavericks installation – November 1, 2013