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Dropbox doing a Gmail; drops support for unpaid users

“If you use an unpaid dropbox account, be very careful,” Alec reports for foliovision. “The support demands currently exceed supply and you are unlikely to get any help.”

“No support for non-paid users happened with Gmail,” Alec reports. “Fortunately Google woke up and started to provide paid support to paid accounts.”

Alec writes, “What concerns me about Dropbox is that the company pricing is ridiculous. It’s not based on total storage but on number of users. I don’t want to buy my staff 100 GB accounts. They can get by on the same 10 GB or so of free storage but I’d like to have the ability to manage their accounts. The business unit at Dropbox is very small business unfriendly and inveterate spammers. Instead of creating clients, they are pushing us away from Dropbox.”

Read more in the full article here.

[Thanks to MacDailyNews Reader “Fred Mertz” for the heads up.]

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