“Just hours after an FCC investigation began, Verizon has said it will drop the contentious $2 ‘convenience fee,'” Electronista reports.
“It directly acknowledged the customer backlash as the core reason,” Electronista reports. “In a questionable justification, though, it claimed the fee had been implemented to ‘improve the efficiency ‘s payments, although it decided that simply educating customers would be easier.”
Electronista reports, “The cost was generally considered an attempt to steer more subscribers towards automatic payments, where the $2 fee would be waived.”
Read more in the full article here.
MacDailyNews Take: In related news, Verizon today announced a $2 across-the-board rate increase to cover blah, blah, blah (subject to state and federal excise taxes). Just kidding (but really not).