Rogers system melts down in Canadian iPhone 4 launch

16 years ago

“Rogers suffered embarrassment in an iPhone launch again today as Electronista readers have reported that the company’s activation system has shut down completely during the iPhone 4 release,” Electronista reports. “Many customers have been unable to get Apple’s device activated nationwide and in many cases are being told to go home with reservations for the devices. All other carriers, including Rogers’ own sub-brand Fido, weren’t affected by the issue.”

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“At Apple stores, where every Canadian carrier is an option, customers shopping for Bell, Fido, Telus and Virgin models have been moved to the front of the queue, which still exists at many stores,” Electronista reports. “Unlocked customers could also get their devices, although any planning to get a Rogers micro SIM will still have to wait themselves.”

Electronista reports, “The issue has triggered frustration from Rogers subscribers, who have never faced an iPhone launch day without major issues.”