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Mossberg: Apple iPod nano scratches easily, get a case to protect it

“Based on my own experience of about a month with the product, and emails I’ve received from readers, I believe the tiny, thin iPod nano is much more prone to scratching than earlier iPods, even though they, too, picked up scratches,” Walter S. Mossberg writes for The Wall Street Journal. “If I were reviewing the nano today, I would still call it ‘the best combination of beauty and functionality of any music player I’ve tested,’ as I did in my review. But I would include a strong, prominent, warning that it scratches too easily in normal usage. This is a real downside to an otherwise excellent product.”

Mossberg writes, “Like the previous iPods I’ve owned, my nano has never been sheathed in a case. Like the others, I carry the nano — by itself — in my pants or jacket or shirt pockets; or loosely in a briefcase or carry-on travel bag, in a pocket containing no other hard objects. This is also how I carry my Treo smart phone, whose screen is free of scratches after much longer and harder use than the nano’s. My nano hasn’t been dropped or scraped. Yet it is badly scratched. My recommendation now is that nano owners must buy and use a case for the device. That’s a shame with a product as beautiful and sleek like this, because it ruins the look and feel of the thing and adds to the cost. But I don’t consider it optional.”

“Apple says it uses exactly the same clear coating on the nano as on some earlier iPods, and that its engineers have conducted tests that show the nano isn’t any more vulnerable to scratches than other current iPods. Apple also says it hasn’t had a large number of complaints about scratching on the nano. Company officials speculate that, because cases for the nano aren’t being sold in volume yet, early buyers who would normally protect an iPod with a case haven’t been able to do so with the nano. They also suggest that, because of its small size, some users may have carried it in places and ways that differ from how they carried larger iPods, and which increased the possibility of scratching,” Mossberg writes. “I believe Apple should include a strong, thin case with every nano, starting as soon as possible. And Apple should research some sort of tougher coating for future nano models.”

Full article which also has a bit about how ther’s no Windows equivalent that offers the capabilities of Apple’s iChat AVhere.

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Related articles:
Apple iPod nano wins battle with washing machine – October 03, 2005
invisibleSHIELD offers rugged, clear protection for Apple iPod nano and other iPod models – September 30, 2005
Apple iPods have always been far too scratchable, protective cases required to keep iPods pristine – September 30, 2005
Got some nano scratches? Restore your iPod nano to new condition with a $4 can of Brasso – September 29, 2005
Apple responds to iPod nano screen issues – September 27, 2005
Apple iPod nano takes a beating and keeps on beating – September 12, 2005

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