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Apple shares fall on iPod nano screen issues

“Apple Computer Inc. (AAPL) fell $1.47, or almost 3%, to $51.93 after the company confirmed it would give replacements for iPod nanos that suffered cracked or scratched screens,” Rex Crum reports for MarketWatch.

Full article here.

Apple shares currently stand at $51.96, down $1.48, or 2.77% on heavy volume of 17,804,213.
Crum’s report that Apple will replace iPod nano units with “cracked or scratched screens” is incorrect. Apple has confirmed that the cracked iPod nano screen issue is a real, but minor issue involving a vendor quality problem in a small number of units. In fact, this issue has affected less than 1/10 of 1 percent of the total iPod nano units that Apple have shipped. It is not a design issue, according to Apple. As for “scratched” iPod nano screens, Apple said yesterday that that the screens on the iPod nano are made with the same material that is found in the company’s fourth-generation iPod, which, to date, is complaint free. “We have received very few calls from customers reporting this problem – we do not think this is a widespread issue,” Apple VP Phil Schiller told MacCentral. “If customers are concerned about scratching we suggest they use one of the many iPod nano cases to protect their iPod.”

Related articles:
Much-ballyhooed iPod nano screen concerns ‘a real but minor issue’ – September 28, 2005
Apple replaces iPod nano cracked screens; handful of units affected, WSJ: ‘barrage of complaints’ – September 28, 2005
Apple responds to iPod nano screen issues – September 27, 2005
iPod nano ‘screen issues’ really just FUD? – September 26, 2005
flawedmusicplayer.com website alleging iPod nano ‘screen flaws’ hosted on Apple’s .Mac – September 26, 2005
SiliconValley.com editor: ‘The iPod nano is fast becoming Apple’s next Cube’ – September 26, 2005
Alleged problems surfacing with Apple iPod Nano screen – September 26, 2005
Site reports iPod nano screen failures – September 23, 2005
Thurrott: Apple iPod nano is almost perfect – September 23, 2005
Inside Apple’s iPod nano; how healthy are Apple’s margins? – September 22, 2005
CNET iPod nano review: ‘Sets new standards, stretches boundaries of tech, Apple’s done it again’ – September 16, 2005
The New York Times’ Pogue states iPod’s Law: the impossible is possible – September 14, 2005
Associated Press praises Apple iPod nano, takes swipe at Microsoft WMA-based also-ran music services – September 14, 2005
Apple’s music competition having tough time and the iPod nano won’t help them – September 14, 2005
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Apple’s iPod nano will make competitors whimper, Motorola’s ROKR inexplicably bland – September 07, 2005
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