“Israel’s consumer protection bureau said on Tuesday it was investigating Apple over a failure to disclose to consumers that its software could slow performance in some iPhones,” Reuters reports. “The Consumer Protection and Fair Trade Authority said in a statement it had questioned the head of Apple in Israel, Rony Friedman.”
“A spokesman at the Authority said it had the power to levy significant fines in civil proceedings,” Reuters reports, “but that it was too early to discuss such a possibility.”
“Apple acknowledged in December that its software sometimes deliberately slows phones with weak batteries. It apologised and cut the price of battery replacements for affected phones,” Reuters reports. “Critics say Apple has obfuscated the fact that a worn-out battery not only fails to hold a charge but also degrades the phone’s performance – and that this lack of transparency has pushed people to buy a new phone rather than a new battery.”
Read more in the full article here.
MacDailyNews Take: Again, Apple deserves what’s coming on this one. Hopefully, when all is said and done and paid, the company will have learned an important lesson about transparency and communication with their customers.
As has almost always been the case with Apple, unfortunately, transparency comes later, not sooner, and usually as a reaction to negative publicity. A simple Knowledge Base article would have preempted all of this Reddit sleuthing and the attendant handwringing and erroneous presumptions. — MacDailyNews, December 20, 2017
SEE ALSO:
Batterygate: Dozens of iPhone throttling lawsuits filed against Apple look set for consolidation – February 27, 2018
Apple now faces more than 60 class action lawsuits over iPhone batterygate – February 26, 2018
Getting a new iPhone battery is often a frustrating, weeks-long process – February 20, 2018
Apple tells U.S. Senate company may offer rebates for battery purchases amid iPhone blowback – February 6, 2018
Apple previews iOS 11.3 with new battery health features, ability to turn processor throttling on and off, and more – January 24, 2018
Tim Cook: ‘Maybe we should have been clearer’ over throttling iPhones with aging batteries – January 18, 2018
China consumer group seeks answers from Apple over batterygate – January 16, 2018
South Korean consumer group considering criminal case against Apple over iPhone batterygate – January 11, 2018
Republican Senator John Thune, Chair of the U.S. Commerce Committee, has some questions for Apple over throttling old iPhones – January 10, 2018
French prosecutor launches probe into Apple planned obsolescence – January 8, 2018
Apple’s design decisions and iPhone batteries – January 8, 2018
Apple now faces over two dozen lawsuits for ‘purposefully’ or ‘secretly’ slowing down older iPhones – January 5, 2018
Why aging batteries don’t slow down Android phones like Apple iPhones – January 5, 2018
Apple’s $29 replacement batteries expected to hurt new iPhone sales – January 4, 2018
How to see if Apple’s throttling your iPhone – January 4, 2018
Brazilian agency requires Apple to inform consumers on batteries – January 3, 2018
Analyst: Apple’s ‘batterygate’ solution may mean 16 million fewer iPhones sold this year – January 3, 2018
An Apple conspiracy theory blooms – January 2, 2018
Apple clarifies policy on $29 battery replacements: All iPhone 6 and later devices are eligible – January 2, 2018
This foolishness by Apple is what Diesel gate is to Volkswagen, an unnecessary hubris that should have never happened. Arrogance, total arrogance :angry: