Consumer Reports: Samsung phone not actually water-resistant

“Commercials for the Samsung Galaxy S7 Edge showed hip-hop’s Lil Wayne pouring Champagne over the phone and dunking it in a fish tank. The Active version of the S7, which is available to AT&T customers for $800 and up, is being marketed as equally water-resistant,” Jerry Beilinson reports for Consumer Reports. “While Consumer Reports generally doesn’t evaluate phones for this feature, we do perform an immersion test when a manufacturer claims that its product is water-resistant. When we recently evaluated the Galaxy S7 Active, it failed this test.”

“Companies that label their devices ‘water-resistant’ can cite a variety of benchmarks,” Beilinson reports. “In this case, Samsung says its phone follows an engineering standard called IP68 that covers both dust- and water-resistance, and that the phone is designed to survive immersion in five feet of water for 30 minutes. That’s the spec we used in testing the Galaxy S7 Active.”

Consumer Reports technicians placed a Galaxy S7 Active in a water tank pressurized to 2.12 pounds-per-square-inch, the equivalent of just under five feet of water, and set a timer for 30 minutes. When we removed the phone, the screen was obscured by green lines, and tiny bubbles were visible in the lenses of the front- and rear-facing cameras. The touchscreen wasn’t responsive,” Beilinson reports. “Following our standard procedure when a sample fails an immersion test, we submitted a second Galaxy S7 Active to the same test. That phone failed as well.”

Read more in the full article here.

MacDailyNews Take: Wait, the serial thieves are congenital liars, too? Say it ain’t so.

At their next iPhone event, Tim Cook should walk onstage, drop the new iPhone into a tank of water, and proceed with the presentation. At the end, after two hours or so, he should fish it out, turn it on, show it works, and thank everyone for coming.

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18 Comments

  1. This is ridiculous, why a samsung user will need a phone 5 feet under water resistant? android users are poor, they don’t go to the sea, they don’t go to swimming pools, they fill a bucket of water and that’s a pool for them. why do you think they settle with a samsung galaxy in the first place and not an iPhone?
    By the way, that $800 dollars price tag, is if some one buys the phone off contract, but you now that android users always buy their phones with contract or some other credit, even if the phone cost $50 bucks so no one ever pays a retail price for that crap. that $800 price is only to make people believe that they are buying something that can be compared with an iPhone. If is not an iPhone, is not an iPhone.

    1. As a poor Android user (perfectly willing to be disloyal) I can assure you that my two paid in full S7 edges do pass the water proof test. I dunked them on purpose.

      If the S7 fails as claimed, Samsung should be skewered. See how that works?

  2. The article states that the S7 Active failed the water test but both the S7 and S7 Edge passed the test. The Edge is the one in the commercial and it appears to be as water resistant as advertised. Still can’t believe that CR has the S7 and S7 Edge as their top two smartphones, though…

  3. So, Consumer Reports could just use a pool of water 5ft deep? They had to use a pressurized water tank? THIS is why their testing is questionable… They create odd tests that aren’t necessarily real life.

    1. The point of the test was to reproduce the pressure of being under 5ft of water in a large body, which is different than the pressure under 5ft of water in a small tank at or above sea level, where the pressure is less as the atmospheric pressure lessens with higher elevations and higher overall air content, and volume of water present. You know, that whole physics thing.

      The test may be weird, but if people were to take this phone snorkeling or diving, or even swimming in a large pool, it accurately reproduced the conditions of those environments.

      1. I would think that unless the device HxW doesn’t change and the depth of water in the pressurized tank is taken into account in setting the pressure it should be a relatively fair test. Wonder if there is any difference in ocean vs fresh/brackish water.

  4. And if this was an Apple iPhone the class action lawsuit would have been filed within seconds. And the media howling would be deafening. Instead we hear….crickets.

    Somebody with time on their hands please forward the CR article to the FTC….

  5. Next, we will hear about users saying Samsung told them to be quite about this issue or else they wouldn’t receive warranty, just like they told people to shut up about the previous version Samsung Galaxy phones mysteriously bursting into flames.

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