“Okay, so it’s Apple whining time again,” Roger Kay writes for Forbes. “Yes, I know, I know, I’m sorry. I’ve held off as long as I can, but here I go, cranking it up one more time.”
“It’s about this new iPhone 6 that I bought in October. No, I like it. The phone itself is great. I’ve dispensed with my trusty Mophie doubler, since the battery life is pretty close to a real day now. I’ve been caught only once or twice longing for an outlet late in the evening. The hardware is great,” Kay writes. “It’s the software and service that finally bothered me enough to bring it up. You may know that when you buy an iPhone, you get 60 days of Apple Care bundled in with the purchase price, enough time — in theory — to shake out any issues.”
“First, the phone never quite completed the initial restore, which it was trying to do from iCloud. Somewhere along the line, over about a week, it gave up. I still didn’t have all my content,” Kay writes. “I was missing a lot of songs, and I was concerned. It especially bothered me that I was unable to import any photos from iPhoto at all. Now, iPhoto has always been a weak application in my view. I stopped trusting it long ago. It is one of the strange twists of the universe that Microsoft has gotten close to zero credit for its fine handling of photos, both locally and in the cloud, particularly in contrast to how badly Apple does it. The reality distortion field lives on!”
Kay writes, “But the photo story was really part of a larger narrative.”
Read more in the full article here.
Related article:
Open letter to Tim Cook: Apple needs to do better – January 5, 2015
Geez, did you backup your previous iPhone to iTunes? If so, simply restore from iTunes, but then again you write for Forbes.
This is what I do when I get a new iPhone . . .
Step 1: Even though I’ve doing an iCloud backup since it is mindless, I do a full iTunes backup.
Step 2: I hook up my new iPhone and do a restore from the old iPhone via iTunes from the backup I just created.
Step 3: After marveling at how quickly all my stuff is now on the new phone, I promptly turn on its iCloud backup and live on pretty happily over the next two years until I get my next iPhone when I start with Step 1 again.
Truth be told, I actually do a few iTunes backups along the way (maybe once every few months) so that I have second backup assuming iCloud chokes for some reason.
Most other people I know seem to have no clue how to make their new iPhone just like their previous one, so maybe Apple needs to have a video tutorial on its website or something to help people who don’t figure this stuff out on their own (usually because they’re afraid to try, not because their incapable of it).
I do the same thing. I guess that means we kinda agree with the Forbes guy, though, since we basically don’t really trust iCloud. Oh well. Don’t like agreeing with Forbes.
Definitely back up your old phone to iTunes. Then restore to your new phone.
I prefer to do this at the weekend so that you have time to resolve any issues.
Also get the AppleCare plus. To late now for him but that way he is covered for 2 full years.
Even so take the phone to an Apple Store and they can probably fix it.
Boy, whining is his forte. If you read the article, he admits his iMac is a mess, his kids have added all kinds of social media crap and he wasn’t smart enough to take it to an Apple store. But, he writes for Forbes! Lord help protect us from such idiots!
But you should have faith in Forbes’ financial advice…
The more I think about the blogs’ points, I can understand the confusion. If you combine different sorts of backups (cloud versus iTunes) and you don’t select certain boxes it can be pretty confusing even for advanced users. Also, if you’ve dealt with tweaking media syncing on a lower capacity device then you’ve complicated things by choosing not to sync certain items to save space, which can be a pain later on when you decide you want to sync more items.
And for me, I’ve got three Macs that I use. It used to be I had one “main” Mac that handled all of our iTunes syncs but ever since Apple added iCloud I’ve steadily allowed things to dissolve into disarray. In some ways, that ease of use has caused me to become less organized.
I’m wondering if maybe Apple shouldn’t just create something called “iOS Backup Utility” that has the sole purpose of doing backups to the current state your phone is in, like a disk image with a Mac. All you would have to do is hook your phone up to the computer, sign in to the master Apple ID account that is on the phone and hit “back up.”
Then later, “restore from . . .” By default, the system would replace the prior backup with the new one to save hard drive space on the computer (but could be configured to maintain multiple backups by date/time). As cheap as HD space is on computers, why not?
So long as the backup isn’t larger than the capacity of phone, it could be a very simple utility. And if the new device doesn’t have the capacity, a message directs the user to enter iTunes to perform a more selective restore more or less the way it is now.
Granted, iTunes basically does this already but it’s one feature of dozens. Sometimes I wonder if at some point it makes sense to break these really big apps like iTunes up. On iOS, the app store and music stores are separate . . . maybe it is time to do the same with iTunes and break it into three or four separate programs that integrate really well with each other.
I’m writing this fast so I’m sure there are some holes in this thought process….
No, even though I love my Apple gear, including iPhone, their software has become a bit of a mess. iTunes is pretty awful now, but I agree a lot of Apple software looks and works like MS Office lately…
I find it hard to believe that someone who’s supposed to be smart, writing for a publication like Forbes, can be so dimwitted when it comes to something that he should know all about.
Before I got my 6+ I made sure my 5 was fully backed up onto my Mac Mini; I do not do a cloud backup, it’s far too risky when a router can suddenly disconnect or reset itself, like mine does.
A hardwired backup is quicker and safer, same goes for the restore, connecting the 6+ by cable and restoring from that backup was quick and simple, everything was installed on the new phone in a remarkably short time and it was ready to go.
This jackass is whining about his phone over an issue that is nothing to do with the phone or Apple, and everything to do with his own inadequacy.
And what is better about Microsoft?
They don’t even have an app.
“and you don’t select certain boxes it can be pretty confusing even for advanced users”
I don’t share your empathy for him.
So the the one Apple person didn’t help. And that’s all he did?
Flapping around, whining, “It’s too haaaaaarrrd”, doing little to solve his problem, and then actually f’ing WRITING about it is pathetic crap. Should I write about how I, as a non-techie person, have had no such problems? It’s all boringly working. Why does one whiner get published without the other 100,000 who are having no problem do not appear?
And well said phasmainmachina.