Apple hit with class action lawsuit over storage consumed by iOS 8

“Apple has been hit with a lawsuit alleging that it doesn’t inform users just how much storage its new operating system will eat up – and then prods them to buy more space through its iCloud service,” Julia Love reports for The Mercury News. “The case, filed in the Bay Area’s federal court on Tuesday, claims iOS 8 can take up as much as 23.1 percent of the advertised storage capacity on Apple gadgets, but few users realize that when they make their purchases.”

“‘We feel that there are a substantial number of Apple consumers that have been shortchanged, and we’ll be pursuing the claims vigorously,’ said William Anderson, a lawyer at Cuneo Gilbert & Laduca, a Washington, D.C.-based law firm,” Love reports. “Apple has touted iOS 8 as the “biggest iOS 8 release ever,” a tagline plaintiffs lawyers tried to spin to their advantage in the complaint, arguing that few users understood just how much space the software would take up. They claim Apple exploits the space constraints by peddling iCloud subscriptions when users run out of storage. ‘Using these sharp business tactics, defendant gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild’s recital, basketball game or wedding,’ plaintiffs allege in the complaint.”

Love reports, “Apple has fended off such claims before, beating back a Canadian case in 2012 that alleged the company misled consumers about the amount of storage on the iPod.”

Read more in the full article here.

MacDailyNews Take: From Apple’s iPhone webpage, verbatim:

“Actual formatted capacity less.”

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