“Thereʼs been a lot of buzz the past few weeks about Boxy.co, a new service that offers free tech support for anything Apple- related, so we took a look,” Robert Brown reports for Geeks Union. “As soon as it loads, Boxy makes it easy for someone to state whatʼs wrong with their iThing-you simply type it into the big blue box in the middle of the screen. The siteʼs zen-like minimalism isnʼt just for show-there isnʼt anything else to click, making the process very simple, since you canʼt accidentally travel anywhere else on the site.”
“To receive Apple technical support in the past, you were forced to go to either an Apple store or an Apple authorized support tech, or the Geek Squad if youʼre crazy,” Brown reports. “All of these situations, however, require you to make a trip to them-Boxy contacts you and assists you over the air.”
Brown reports, “Is it really free? Yes-for now. Ethan [one of Boxyʼs cofounders] tells me they are working on figuring out ways to monetize Boxy without taking away from their core of providing free tech support. This may involve charges for certain lengths of time or the kind of contact-paying for support over ten minutes, say, or for Facetime calls-but right now the service is completely free.”
Read more in the full article here.
[Thanks to MacDailyNews Reader “Shawn” for the heads up.]