“A week ago, I suggested that Apple’s victory over Samsung, after last month’s eagerly awaited patent verdict, could hurt Apple and its reputation more than it would Samsung’s. That seems to be how it’s turning out,” Haydn Shaughnessy writes for Forbes. “Worse, for Apple, the reaction against the brand is coming from its own fan base. Following the verdict, a significant proportion of comments on the Apple Facebook page, were strong reactions against Apple’s use of the patent laws for what was seen as trivial innovation.”
Shaughnessy writes, “That is one of the conclusions drawn by researchers at Media Measurement Ltd, a London based social media analysis company who undertook an initial review of social media commentary on the verdict for me. Their most serious conclusion is that the patent trial alienated members of Apple’s core fan base, those advocates and defenders who have provided Apple with staunch support down the years.”
“The proportion of negative posts attributed to Apple and Samsung was about the same, each incurred about 62% negative sentiment. Now that might be partly attributable to the analysis software’s lack of sensitivity to the core discussion but Media Measurement used Radian 6, a commonly used sentiment analysis tool,” Shaughnessy writes. “What it means is that Apple picked up just as much negative sentiment as Samsung did.”
Shaughnessy writes, “But the big loss for Apple was on its own Facebook page, according to Media Measurement. ‘Prior to the verdict, posts on Apple’s Facebook page covered a range of topics, including technical queries, questions about the release of products, complaints about price and product performance, and general messages of support and praise. In the week following the Apple/Samsung verdict, 40% of the posts specifically referred to the trial.'”
Read more in the full article here.
MacDailyNews Take: Samsung and Apple picked up equal amounts of negative sentiment, but because immediately after the verdict that’s what most people were discussing (including any astroturfers sent to Apple’s Facebook page, if, of course, there were any), that infers that the verdict could hurt Apple more than Samsung? Specious, to say the least. Of course, in the week following the Apple/Samsung verdict, 40% of the posts specifically referred to the trial. Based on our site’s numbers, we would’ve expected significantly more than 40%.
Shaughnessy’s Dvorak Jr. act with his let’s-pretend-to-take-Samsung’s-side meme is wearing thin already. At least base your hit-whoring on facts, dummy.
Related article:
Why the Apple vs Samsung verdict is a big mistake or something – August 27, 2012
What? Is you crazy?
We should all respect the law. Samsung and google Linux did not.
Those people in the “Apple Fanbase” who think Samsung was only innovating are probably old time WinTel users who spent years using products that were ripped off from Apple. No wonder they think it was only innovating. Once you accept plagiarism, infringing, lying, cheating, and stealing there are no limits.
B S
Look at the stock prices after the verdict. ‘Nuff said.
Goggle and Shamesung hire hundreds of chills to flood the blogs and forums with Apple hate.
Count on it.
Apple has a Facebook page?
I’m upset with the verdict because I don’t think anyone should have rewards or rights to their ideas or innovations. Apple’s win is just going to encourage people to improve their world, so Samsung should have won.
What? Are you Korean or something? Does this apply to stealing anything? What about a song? Or a book? Or a film? What about your term papers? What about a new drug? How about your car? Theft is theft.
I hope your comment was of a sarcastic nature because the one you commented about sure was.
I was being sarcastic. I want a better world and a better life and justice and I love Apple. I doubt people would have supported Samsung’s cause if they understood what their win would have meant for the future of innovation.
I think you will find that the negative noise is coming from those who aspire to own an Apple product but settle for the Korean copy. The Apple “fanboys”, or at least the core of us, know full well the value of Apple’s design excellence and innovation. You will also find that many of the negative posts are from anonymous or newly created profiles – part of Samsung’s public relations exercise to try and swing public opinion in their favour. I’m a long-term Apple convert – from the original iPod halo effect. And I’m hoping for triple damages and a blanket ban on the SIII.
This guy is an idiot. Anything for press and reaction. Only a fool would look at this trial, the mountain of evidence against Samsung, the verdict, and the likely sentence from the Judge which could include numerous injunctions. Let’s see – Samsung was caught with their hands in the pie, they owe Apple $1B+, they are now under investigation in Korea and all this is BAD for Apple? What a joke!
Only “Hadyn the dumbass Shaughnessy” and paid shills and trolls think Apple is the bad guy.
Hadyn should take his brand new, gratis SIII and shove it where the sun don’t shine.
Forbes has been on an anti-Apple binge for a while now.
oh, look. typical dumbfuck apple fanboys’ answers. you can’t hear other opinion because apple curse you. wake up.