“A new lawsuit accuses Apple of participating in ‘unfair, unlawful, deceptive, and misleading practices’ in promoting the simplicity and reliability of its iCloud service,” Neil Hughes reports for AppleInsider.
“The complaint was filed this week in U.S. District Court for the Northern District of California by plaintiff Danyelle Comer and discovered by AppleInsider. The filing expresses dissatisfaction with Apple’s transition from the paid MobileMe service to its successor, iCloud,” Hughes reports. “‘Throughout the migration, Apple failed to adequately ensure that features MobileMe users were paying for would be accessible, including access to their e-mail accounts for which customers pay additional fees,’ the complaint reads. ‘As a result, numerous MobileMe users suffered damage from the inability to access their individual accounts.'”
Hughes reports, “The lawsuit asserts that Apple ‘misrepresented’ its iCloud service in advertising it to customers. Specifically, it argues that paying MobileMe customers experienced ‘devastating consequences,’ and that Apple should have been better prepared for the transition.”
Read more in the full article here.
MacDailyNews Take:
Apple lawyer: “Your honor, even Paul Thurrott calls Apple’s iCloud the best consumer-oriented cloud computing service he’s ever seen.”
Judge: “Who the hell is Paul Thurrott?” After a long explanation from the Apple lawyer, the judge bangs down his gavel and proclaims, “Case closed!”
[Thanks to MacDailyNews Reader “Tom Paine” for the heads up.]
Related articles:
Apple CEO Cook: iCloud more than a mere product; it’s a strategy for the next decade – January 25, 2012
iCloud mail offline for some, Apple working to restore service ASAP – November 28, 2011
Thurrott reviews Apple iCloud: ‘Best consumer-oriented cloud computing service I’ve ever seen’ – November 28, 2011
Why iCloud will be one of the most important products for Steve Jobs’ legacy – October 28, 2011
iCloud transition off to a rocky start for some MobileMe, family users – October 17, 2011
WSJ reviews Apple iCloud: Worked without a hitch, plus it’s free – October 12, 2011
Apple’s iCloud storage and syncing service now available – October 12, 2011
