Mac- and iPhone-based PBX phone systems offer small businesses new, lower-cost options

“Companies that offer private branch exchange systems—known as PBX, the multi-extension phone systems for routing calls within businesses and other institutions—have identified Apple products like the Mac and iPhone as a growing frontier in the market,” Joel Mathis reports for Macworld.com. “They are targeting new- and small-business owners who… increasingly use those devices at home and see the new systems as easy-to-use, low-cost ways of getting a company running.”

“Apple-based PBX systems offer advantages beyond mere familiarity,” Mathis reports. “They’re inexpensive, easy-to-use, [and] they’re the future: Increasingly, experts say, these PBX systems will be running Voice over IP digital lines instead of traditional phone landlines.”

Mathis reports, “The key question for any business-based telephone system, of course, is reliability. You don’t want to lose service—and thousands of dollars in sales—due to a faulty system. This is where Macs—which tend to be less crash-prone and suffer fewer security problems—have a particular advantage over PC-based PBX systems.”

Much more in the full article here.

[Thanks to MacDailyNews Reader “Edward Weber” for the heads up.]

3 Comments

  1. “This is where Macs—which tend to be less crash-prone and suffer fewer security problems—have a particular advantage over PC-based PBX systems.”

    The brilliant insightfulness of some writers out there never ceases to amaze!

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