Hell freezes over: Forrester urges IT to support the Mac

“That 41% of enterprises won’t let Apple PCs anywhere near their computing services — not even e-mail or the Internet — should come as no surprise to the IT professionals who subscribe to Forrester Research’s market research reports,” Philip Elmer-DeWitt reports for Fortune. “After all, it reflects the advice that Forrester has been giving information technology departments for decades. Take, for example, this quote from a 2008 Forrester report on enterprise computing:”

IT departments crave standardization, and Macs pose too many problems for IT departments. The verdict for enterprise-focused vendors is clear: Unless your market is a niche business group, Windows is the only desktop you need support. – Forrester Research, 2008

“Which makes the findings of the Forrester survey of 590 IT executives and decision makers… all the more surprising,” P.E.D. reports. “‘It’s time to repeal prohibition and take decisive action,’ writes David Johnson in a new report… ‘Mac users are your HEROes and you should enable them not hinder them.'”

P.E.D. reports, “‘HERO,’ it turns out, is a Forrester acronym for Highly Empowered and Resourceful Operatives — ‘the 17% of information workers who use new technologies and find innovative ways to be more productive and serve customers more effectively’ … because their company-supplied Microsoft Windows PCs are slowing them down [and] look cheaply made.”

Read more in the full article here.

MacDailyNews Take: Better years late than never at all. Steve must be smiling today; the bozos finally wised up!

[Thanks to MacDailyNews Reader “Marty Wells” for the heads up.]

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