Problems pile up for HTC’s Android-based Evo 4G; unresponsive to touch, glass separation (w/ video)

“Sprint, which made a bad bet on the Palm Pre, isn’t faring much better with its new hero phone, the Android-powered HTC Evo 4G,” Devindra Hardawar reports for VentureBeat. “While the superphone generated a significant amount of buzz before its release, complaints about the device started mounting once users got their hands on it. Most recently, many users are seeing issues with the Evo’s screen, including glass separation, as well as trouble with responsiveness (which also affects its sister phone, the Droid Incredible).”

Hardawar reports, “When the phone isn’t held in the hand, the touchscreen seems to have serious issues registering inputs. While not everyone is experiencing the issue, enough users are that it seems like more than a mere anomaly with a few units. If true, it’s something that couldn’t be fixed with a software update. Coupled with many accounts of screen separation, HTC and Sprint may have to initiate a hardware recall to fix the issues.”

YouTuber “jaypeezee34” explains the following video: This is to demonstrate the issue that the EVO 4G is encountering with surfaces that are not grounded, or do not have pass any type of electrical charge. This is a huge issue when attempting to use the phone in a car dock for navigation or other purpose.

Direct link to video via YouTube here.

Hardawar reports, “All of this is in addition to reports of terrible battery life, something MobileCrunch calls a ‘deal-breaker’ for the device…”

Full article here.

MacDailyNews Take: LG Voyager, HTC Touch, BlackBerry Bold, Samsung Omnia, Sony Ericsson Xperia, BlackBerry Storm, Palm Pre, BlackBerry Storm 2, Motorola Droid, Google’s rebadged HTC Nexus One, HTC Evo 4G… Next?!

MacDailyNews Take:


  1. for the “bad” test…this guy is starting his drag on the plastic bevel.

    for the “good – look how hard i have to press” test…he’s starting his drag within the screen.

    this is ret@rded.

  2. Will people never learn? It’s always been about quality, not quantity. I’d rather have a phone that works near flawlessly, than one crammed full of stuff to brag about.

  3. When you rush something to market, it doesn’t get tested as well. Still, it’s hard to believe that HTC did not try tests when a human hand was not holding the device. Imagine what else did not get fully tested…

  4. @ bogus

    How does it matter where the drag starts? If the finger touches the screen after first touching the bevel, it should not register? If that’s the problem, this is an even bigger issue.

  5. Once Apple is able to offer the iPhone to other carriers, the game for Android will be over. The only real reason I can see for smart phone buyers to bash Apple and iPhone is the fact that AT&T;is the only cell phone carrier the iPhone can officially run on unless jail broken. Then it’s on T-Mobile (without the cool voice mail feature AT&T;users get).

    Apple spent a lot more time and energy perfecting the OS of the phone as well as the hardware. Apple has a huge headstart. All the other phone makers have been in rush mode trying to compete and offer phones to rival Apple’s. It seems that so far, none of them can offer the seamless experience of the iPhone.

    Personally, I think the HTC Evo 4G is ugly. For this reason alone, I wouldn’t buy it. Android? No thanks.

    Things will change once iPhone is on Verizon, T-Mobile and Sprint. No question about it.

  6. If you go to the site where the original article is featured and read the user comments, you’ll see a heavy anti-Apple sentiment. And almost all of them defend their HTC Evo 4G phones to the hilt.

    I equate it to PC owners who will defend their POS computers over Macs until the day they die. I have a friend locally who says he won’t buy or own and product that starts with “i”. He is perfectly happy using a piece of junk PC with a blurry screen and he doesn’t have or use iTunes.

    I think of him as a prehistoric man. Whatever!

  7. @ bogus,

    Oh, really? Then, I assume you also have an explanation for the portion of the video (3:05) where he is unable to tap the “Kill selected apps” button (three failed attempts!) until he actually picks up the device and it finally works?

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