“Shocking: A recent survey of enterprise IT managers that administer both PCs and Macs finds that Macs have a better TCO (total cost of ownership) than Windows boxes, and require less user training and help,” David Morgenstern reports or ZDNet.
MacDailyNews Take: “Shocking” to whom, or was Morgenstern simply being sarcastic?
Morgenstern continues, “The Enterprise Desktop Alliance survey took results from organizations that had 50 or more servers or over 100 Macs, what the organization said were enterprises, academic sites and government agencies.”
The respondents were given the option to select from a range of cost differences. Not only did the administrators across the board say that Macs were less expensive, in all but one category the majority of administrators who said Macs cost less said they were more than 20 percent less expensive to manage than PCs. Of those who asserted that PCs cost less, the majority always asserted that PCs were between 0 and 20 percent less expensive to manage than Macs.
Morgenstern reports, “The figures that pop out are those for the time spent troubleshooting problems (16 vs 65 percent, [Macs and PCs, respectively]), dealing with help desk calls (16 vs 54 percent), training users (16 vs 48 percent) and managing system configs. (25 vs 50 percent).”
“Another recent EDA survey found that 66 percent of IT administrators in large organizations that currently have both Macs and PCs will increase the number of Macs in their sites. The reasons? In addition to the ease of support (and the associated cost reductions found in the survey above), user preference, and increased productivity,” Morgenstern reports. “Whatever the combination of reasons or just the fact that the Mac is better, users seem to have shaken off the past FUD from Redmond and Intel that fell on the Apple platform.”
Full article here.
[Thanks to MacDailyNews Reader “Edward W.” for the heads up.]